A member of the Cars.com family
A member of the Cars.com family
1620 Homer M Adams Parkway
Alton, IL 62002
Sales: 618-223-6788
Used Cars: 618-223-6776
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 6:00pm |
| Fri | 8:30am – 7:00pm |
| Sat | 8:30am – 4:30pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 4:30pm |
| Tue | 7:00am – 4:30pm |
| Wed | 7:00am – 4:30pm |
| Thu | 7:00am – 4:30pm |
| Fri | 7:00am – 4:30pm |
| Sat | Closed |
See all dealerships near Alton, IL that carry GMC, Cadillac, Buick
Overall Rating:
4.2 (out of 5)
81% recommend this dealer
31 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I love the Acadia it’s a perfect size drives nice
Matt was an excellent salesman, he was nice and respectful. He was very helpful and worked extra to get me the best rate. I’ve recommend him to close friends already.
Dealer Response
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Quality Buick GMC Cadillac Team
Maximum rating = 5
Never purchasing another vehicle from Quality
Salesman promised me a second FOB on a low mileage 2015 ford taurus...DID NOT DELIVER. Sold me an aftermarket warranty...CAR WAS STILL UNDER FACTORY WARRANTY. When car was brought in for repairs...SENT TO FORD DEALERSHIP. Cost me $638 in rental because they had no loaner and the process of finding out it was still under factory warranty, taking to Ford dealership, them ordering parts and repairing took 2 weeks. Then they blamed the Ford dealership, although they SHOULD'VE known it was still under factory warranty before they ever sold the car. I love the car but the process of purchasing it from quality has caused a ton of stress on me. Not to mention I never received a second FOB and the salesman called me to ask if I'd give him a good review so he could gain financially, somehow.
Dealer Response
Lance, I am sorry to learn of your vehicle problem. Your satisfaction is our highest concern. I interviewed our service manager to see what happened. It seems that although your Taurus was out of the factory, the mechanical problem was covered by a special coverage for your particular situation that is why we had to take it to the local Ford dealer. The extended warranty you purchased paid for 7 days of rental, the maximum allowed. $638 is very high for a week's rental. Please call me so we can confirm you were charged the correct amount. Concerning the key fob, if our salesman promised to get one for you, I will honor that. Please call me personally, and we can discuss it further. Again I am sorry you are not satisfied with your experience. David Stevenson, President
Maximum rating = 5
Cadillac CT6 2019 I love it
I’m from Chicago I saw Cadillac CT6 it’s very nice car they have and they send all papers to me to signed them overnight shipping I fly from Chicago to Tennessee And they send me a driver to pick me up from airport And took me to dealer Vip service And manager was waiting for me outside Super friendly and all of them was welcoming me And they offer me all help and I drove my beautiful CT6 All the way back to Chicago CADILLAC CT6 SUPER Cruise the best car owned ever
Dealer Response
What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear you left our dealership feeling satisfied. Don't hesitate to call or message us should you have any questions. Sincerely, The Quality Buick GMC Cadillac Team
Maximum rating = 5
Family owned and operated for over 55 years Quality Buick GMC Cadillac proudly serves Alton IL. Quality Buick GMC Cadillac is proud to be your Alton GM dealership of choice. Located at 1620 E Homer Adams Parkway our GM dealership is an excellent choice if you're looking for a St. Louis MO GMC Buick & Cadillac dealer but don't want to deal with the hectic bustle of the city. We're proud to provide the best in new and used GM trucks cars and SUVs and welcomes you to come experience our excellent customer service today.
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