Five Star Chevrolet Cadillac Buick GMC in Warner Robins including address, phone, dealer reviews, directions, a map, inventory and more

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495 Watson Blvd.
Warner Robins, GA 31093

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Sales: 888-463-0914

Used Cars: 888-463-2990

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Five Star Chevrolet Cadillac Buick GMC

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

663 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

DECEPTIVE BUSINESS PRACTICES - BEWARE

Reviewed by Adam Seay from Lanesville, INJuly 19, 2022

If I could give this place 0 stars I would, I have never seen such GREED and DISHONEST in my life and thats pretty low when where talking about Car Dealerships. These folks like to advertise a car and then when you suck you in that switch it up and want to up the price $25K above MSRP, the car is advertised on their website with the "FIVE STAR PRICE" see image attached and that is a total LIE. The salesman ask me to give him some info if I was a first responder, or veteran for them to look at discounts?! and then after I disclose I am a US Navy Combat Veteran at the end of the conversation he slips in, oh yeah there's a 25K Dollar Market Adjustment above MSRP, which he tries to defend by saying that in middle GA they sell all their cars above sticker price, and said good info to know that middle GA people like to get bent over. HORRIBLE BUSINESS - RUN DON'T WALK TO ANOTHER DEALERSHIP!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello Adam, Here at Five Star Cadillac of Warner Robins, we take customer feedback very seriously and want to speak with you about the review you left us. It would be greatly appreciated to have the chance to learn more about the experience and interactions you had with our Sales Team while looking at a vehicle to purchase. I ask that you email your preferred method of contact to me at your earliest convenience. Thank you, Jeremy Shaughnessy General Manager jeremys@fivestaronline.net

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

If I could give this place 0 stars I would, I have never

Reviewed by Adam SeayJuly 18, 2022

If I could give this place 0 stars I would, I have never seen such GREED and DISHONEST in my life and thats pretty low when where talking about Car Dealerships. These folks like to advertise a car and then when you suck you in that switch it up and want to up the price $25K above MSRP, the car is advertised on their website with the "FIVE STAR PRICE" and that is a total LIE. The salesman ask me to give him some info if I was a first responder, or veteran for them to look at discounts?! and then after I disclose I am a US Navy Combat Veteran at the end of the conversation he slips in, oh yeah there's a 25K Dollar Market Adjustment above MSRP, which he tries to defend by saying that in middle GA they sell all their cars above sticker price, and said good info to know that middle GA people like to get bent over. HORRIBLE BUSINESS - RUN DON'T WALK TO ANOTHER DEALERSHIP!!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hello Adam, Here at Five Star Cadillac of Warner Robins, we take customer feedback very seriously and want to speak with you about the review you left us. It would be greatly appreciated to have the chance to learn more about the experience and interactions you had with our Sales Team while looking at a vehicle to purchase. I ask that you email your preferred method of contact to me at your earliest convenience. Thank you, Jeremy Shaughnessy General Manager jeremys@fivestaronline.net

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Professional sales staff,they’re not pushy,listen to the

Reviewed by lwknight74July 17, 2022

Professional sales staff,they’re not pushy,listen to the customer and do not try to sell you something you don’t want

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello dear customer, we are so thrilled to learn you had an excellent sales experience here at Five Star Cadillac of Warner Robins. Thank you for visiting and providing us an outstanding review.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Five Star Chevrolet Cadillac Buick GMC

Five Star is proud to offer an impressive selection of new used and certified pre-owned vehicles. Whether you are looking for a new Chevrolet Cadillac Buick GMC or a pre-owned vehicle we strive to deliver THE positive customer experience in both sales and service after the sale!
Five Star is committed to meeting and exceeding your expectations. We look forward to demonstrating our commitment to excellence! We encourage you to view our impressive inventory of new and used cars. If you have any questions please contact our experienced associates at any time for assistance.

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