11225 Alpharetta Hwy
Roswell, GA 30076

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Sales: 877-245-2865

Used Cars: 833-645-5617

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 7:30am – 5:00pm

Reviews of Carl Black GMC Buick

Overall Rating:

4.5 (out of 5)

90% recommend this dealer

606 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

On 11/7/2025 I went to this dealership to have 4 new

Reviewed by KP from Roswell, GA November 19, 2025

On 11/7/2025 I went to this dealership to have 4 new tires installed on my 2023 Buick Envision. After I received the vehicle back later that evening, I noticed 2 wheels where damage. (The wheels where in excellent condition beforehand with no damage) I went to the dealership the following morning, 11/8/2025 and let the Service Manager (Bill) know the wheels were damaged, and was told the dealership would fix them. I expressed concern with the repair as I know from prior experience that repair work is sub-par, and will never have the same texture, color, finish, durability, etc. the OEM finished wheels have during the manufacturing process. I was told via text on 11/10/2025 there GM doesn't have any wheels in stock and the only way to fix the issue quickly is to allow the dealership to perform a repair. This is not true, as I contacted another GM dealership that has 7 of these wheels in stock. 11/19/2025 1 of the 2 wheels was partially repaired (There was damage on the inner barrel and other wheel facing) and the workmanship is beyond horrible. The finish is incorrect, color not the same, and the surface of the wheel outer rim is distorted

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

On 11/7/2025 I went to this dealership to have 4 new

Reviewed by Happy BMW CustomerNovember 19, 2025

On 11/7/2025 I went to this dealership to have 4 new tires installed on my 2023 Buick Envision. After I received the vehicle back later that evening, I noticed 2 wheels where damage. (The wheels where in excellent condition beforehand with no damage) I went to the dealership the following morning, 11/8/2025, and let the Service Manager (Bill) know the wheels were damaged, and was told the dealership would fix them. I expressed concern with the repair as I know from prior experience that repair work is sub-par, and will never have the same texture, color, finish, durability, etc. the OEM finished wheels have during the manufacturing process. I was told via text on 11/10/2025 there GM doesn't have any wheels in stock and the only way to fix the issue quickly is to allow the dealership to perform a repair. This is not true, as I contacted another GM dealership that has 7 of these wheels in stock. 11/19/2025 1 of the 2 wheels was partially repaired (There was damage on the inner barrel and other wheel facing) and the workmanship is beyond horrible. The finish is incorrect, color not the same, and the surface of the wheel outer rim is distorted

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Ryan made our buying experience very smooth.

Reviewed by A.lewis1380November 08, 2025

Ryan made our buying experience very smooth. The finance team worked out a great deal for us also. Great experience!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Carl Black GMC Buick

Carl Black Roswell in Roswell GA also serving Cumming GA and Canton GA is proud to be an automotive leader in our area. Since opening our doors Carl Black Roswell has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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