Riverside Buick GMC in Cartersville including address, phone, dealer reviews, directions, a map, inventory and more

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125 S Dixie Ave
Cartersville, GA 30120

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Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Riverside Buick GMC

Overall Rating:

4.1 (out of 5)

74% recommend this dealer

108 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Poor Service

Reviewed by David from Buford Ga.January 11, 2022

I would not recommend this dealership for many reasons. The worst- it took 3 months to receive a tag, I had asked on two separate occasions to have the GM call me he never called. On delivery due to various reasons I had asked if the $65k truck could be dropped off at my home they were unable. Soon after the truck had a defective tire, I reached out to the salesmen to see if the truck had hazard protection, he never contacted me. On the tag I contacted several times via email was supplied with incorrect information, after 3 months a sweet lady named Amy Pledger took 10 minutes and solved the issue. Very basic service issues couldn't be handled by this group.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I would not recommend this dealership for many reasons....

Reviewed by David January 11, 2022

I would not recommend this dealership for many reasons. The worst- it took 3 months to receive a tag, I had asked on two separate occasions to have the GM call me he never called. On delivery due to various reasons I had asked if the $65k truck could be dropped off at my home they were unable. Soon after the truck had a defective tire, I reached out to the salesmen to see if the truck had hazard protection, he never contacted me. On the tag I contacted several times via email was supplied with incorrect information, after 3 months a sweet lady named Amy Pledger took 10 minutes and solved the issue. Very basic service issues couldn't be handled by this group.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Misty is a Great Salesperson

Reviewed by Brenda from Columbus, GA December 03, 2021

I purchased a car from Riverside with the help of Misty. Misty went above and beyond helping me with this. She stayed in contact with me via emails, texts and calls about the car I was interested in. She sent pictures of the car, both inside and out. She was an excellent help. And with all of her help, I decided to buy the car. If you want a salesperson that goes above and beyond to help you. One with a desire to really help you. Then you won't be disappointed if you let Misty help you. Contact her for your next vehicle purchase.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Riverside Buick GMC

Welcome to the all NEW Riverside Buick GMC dealership in Cartersville GA. We welcome you to come by and see the New and Used inventory along with our Service Department all under New Management! We are a No hassle dealership. We Make It Easy!

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