Jim Ellis Buick GMC Mall of GA in Buford including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

3600 Buford Dr
Buford, GA 30519

Get Directions

Sales: 770-415-8987

Used Cars: 770-809-6793

Hours Toggle

Sales Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 7:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 7:30am – 7:00pm

Reviews of Jim Ellis Buick GMC Mall of GA

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

3026 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

The sales manager was unprofessional and not be truthful.

Reviewed by LAUREN.E.SMITH1031July 22, 2022

The sales manager was unprofessional and not be truthful. The sales professional was being hung out to dry by his manager. The amount of the car didn’t reflect the other 2 vehicles I bought from Jim Ellis.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 3

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I was scheduled for new brakes but the morning of the

Reviewed by JBEARD2136July 22, 2022

I was scheduled for new brakes but the morning of the appointment my check engine light came on. So I asked to have that checked out also and thankfully got a valve replaced and completed all the needed work in one visit. So appreciative!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Si trabajan con buena calidad lo malo es que se tardan

Reviewed by JRAMIREZJJBJuly 21, 2022

Si trabajan con buena calidad lo malo es que se tardan mucho en entregar la camioneta, el servicio de personal desde que uno llega y entra con los agentes Nadie voltea a ver quien entró? No sabía con quien dirigirme? Todos en sus computadoras. Punto muy malo pero la calidad del trabajo hacía la camioneta es buena.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 2

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jim Ellis Buick GMC Mall of GA

Jim Ellis Buick GMC Mall of Georgia provides the utmost in sales selection having over 650 new and pre-owned vehicles. The Jim Ellis organization has won customer service awards 9 years in a row and supports our communities? families and their needs. We keep the well-being of our clients foremost in our thoughts by providing a safe play area for children and family friendly programming. Our new 55000 square foot state-of-the-art facility features comforts of home to include specialty coffee and teas fresh fruit healthy snack options and internet/computer access. Theatre seating with a huge projector TV gives our clients the opportunity to work or relax while they are in our service department. We are closed on Sundays to provide our staff and our clients with ample time to devote to family. We are excited to exceed your expectations and welcome you to let us show why you can always expect the best.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top