3031 Okeechobee Blvd,
West Palm Beach, FL 33409

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Sales: 877-852-1501

Used Cars: 866-929-4321

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Schumacher Buick GMC of West Palm Beach

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

1813 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Most of us dread the thought of buying a car at a

Reviewed by stanfamNovember 24, 2025

Most of us dread the thought of buying a car at a dealership. I typically do not leave reviews either but in this case I'm taking the time. I'm 61 years old and have to say this was honestly the best experience I've ever had buying a vehicle. Our sales rep, Vivian Dorantes was truly a delight to deal with. She works in the new car section however had no problem when I leaned towards used. She was knowledgeable about all makes and models, different body styles, accessories, etc. She was able to address all questions and concerns while showing patience and absolutely no pressure. She assisted in helping me to pick out the perfect vehicle to suit all of my needs. Highly recommend her and if she's not available then ask for Justin Lamont.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Erick is always a pleasant person to deal with.

Reviewed by joan.113November 23, 2025

Erick is always a pleasant person to deal with. He is knowledgeable and personable and provides excellent customer service. He is definitely an asset to the Schumacher family.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I purchased a 2024 volvo xc60 recharge from Schumaker in

Reviewed by mlevine1941November 11, 2025

I purchased a 2024 volvo xc60 recharge from Schumaker in Feb 2024. I received a notice for a recall and I also needed service on my vehicle. I called over 6 times on 6 different days to talk to the representative (Steven) who handles service re recalls and never got a call back. Finally I contacted the general manager who got him to call me. I asked why I never got a call back and he said it was fixed by a software update. I asked why I wasn't told of this and he said he was busy. So I had to waste god knows how much time and energy in trying to reach him because he was to busy to call me back. If you are interested in a dealership that is responsive to customers, I highly suggest t.hat you go elsewhere.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Myron, so sorry for the poor communication regarding your recall. Many of the recalls that are performed by the manufacturer can be done over the air. This is done to update the software in the car and eliminates the need for coming to the service drive. We apologize for any inconvenience that you experienced.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Schumacher Buick GMC of West Palm Beach

Schumacher West Palm Beach serving Palm Beach & Palm Beach Gardens is proud to be an automotive leader in our community. Since opening our doors Schumacher West Palm Beach has maintained our solid commitment to our customers offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle if you need financing options we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer you can trust that Schumacher West Palm Beach will professionally fit you into the vehicle of your choice.

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