5651 Pensacola Blvd
Pensacola, FL 32505

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Sales: 850-637-8973

Used Cars: 850-637-8973

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Step One Buick GMC Cadillac Pensacola

Overall Rating:

3.9 (out of 5)

84% recommend this dealer

195 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Our experience was Beyond Elite Treatment!

Reviewed by William Wamsley from Pensacola FLOctober 29, 2025

Our experience was Beyond Elite Treatment!! The purchase of My GMC 3500 Dually Dream Truck was the Best Ever; Thanks to John Ming, James Ming and Mr. Pink!!! All three Didn’t Have to assist and work with my wife and I as they Did!! They didn’t Think Twice and went Way Further past my expectations ! John made it a Pleasant Experience From His first hand shake to Our last hand shake. All three were Professional, Respectful, Friendly; Understood Our Needs and Wants! Plus my wife found her future car and We will be back to Step One GMC Pensacola PERIOD! All my Services will be at this location Too. When You Come Here To Purchase Your Next Vehicle Ask For John Ming but Be Careful Next To Get Mistaken By His Twin Brother James Ming. Either Way You Can’t Go Wrong Lol For Both Were Extremely Nice, Helpful And Knowledgeable!! It was Truly A Rewarding Day For Both My Wife and I because We Drove Off So Happy!! I Want To Personally Thank Everyone For Such A Wonderful Buying Experience! Especially John Ming!! Mr. Pink was so pleasant and understanding and being patient with accomplishing our Goal of Buying My Dream Denali 3500 Dually! Our Financial woman Amanda was a Big part of this Great Team. Securing the Best Possible Financial Loan for Our Purchase. I want to Thank Her Again for Making It Happen. You Will Not Be Disappointed But You Will Be Making A Big Mistake By Not Purchasing Your Next Vehicle From Step One GMC Pensacola PERIOD! So Again, Thank You All For Such A Wonderful Experience And Successful Purchase! William Wamsley

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

My wife and I had a great experience purchasing a vehicle

Reviewed by Anthony & Mary from Pensacola, FLSeptember 29, 2025

My wife and I had a great experience purchasing a vehicle from this dealership. Jimmy & Donovan did a great job assisting us through the entire process. My wife loves her new 2025 Buick Envista! I would definitely recommend shopping around at Step One Buick GMC Cadillac!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Very responsive and respectful which I truly appreciated.

Reviewed by Vk78 from Huntington nySeptember 12, 2025

Very responsive and respectful which I truly appreciated. You can buy out of state and they have someone come to you so you don’t have to go to Florida!

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

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Maximum rating = 5

About Step One Buick GMC Cadillac Pensacola

Why should you buy from Buick GMC Pensacola? Our unmatched service and diverse Buick GMC inventory have set us apart as the preferred dealer in Pensacola. Visit us today to discover why we have the best reputation in the Pensacola area.

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