Beck Chevrolet Buick GMC in Palatka including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

1601 Reid St
Palatka, FL 32177

Get Directions

Sales: 386-530-4298

Used Cars: 386-530-4222

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Beck Chevrolet Buick GMC

Overall Rating:

4.5 (out of 5)

93% recommend this dealer

27 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Overall quality

Reviewed by Audra Benson-Finley from Middleburg, FlMay 05, 2022

I have the utmost trust in Beck Chevrolet. I have bought 3 vehicles from them and all are serviced there

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

No customer loyalty

Reviewed by Elliot from Satsuma, FloridaNovember 18, 2021

I'm a loyal customer at Beck Chevrolet since moving to Putnam Co. last March but when the engine coolant fans came on full bore and would not shut off even after the truck was shut off I called a service advisor for assistance. He had little concern for the fact that my truck was unusable as well as the fans were running and said the earliest was in a week. I was later told that a manager would call. Two hours now and no call. Horrible customer service. No customer loyalty. Don't use them for service. Won't buy my next vehicle there either. So Chris the service manager from Beck Chevrolet calls 3 days later after I have already fixed it myself and has nothing to offer but I'm sorry. Talking to him was a waist of time. If you need sales or service go somewhere else.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi there, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We hope you are willing to give us another chance. Please reach out to us at (386) 328-1511 so we can work towards a resolution.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.0 (out of 5)

2015 Silverado repair job

Reviewed by Ronald C Lightfoot from Interlachen, FlNovember 28, 2020

Brought in for fans not turning off at all, told fans shorting out , replaced and on thanksgiving day morning fans doing the same thing not turning off. Have always had great results on all repairs till now. CSR Always the best.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

About Beck Chevrolet Buick GMC

We are your #1 choice for new & used cars and trucks. Purchasing any new or used vehicle can be overwhelming. At Beck Automotive we make the process easy and enjoyable. Stop by our Palatka dealership and find out why people from Jacksonville St. Augustine Orange Park Middleburg Ponte Vedra Palatka Green Cove Springs Fruit Cove and Starke are choosing Beck Chevrolet Buick GMC as their preferred new & used car dealer.
Combining discounted prices with outstanding customer service Beck Automotive has earned a trusted name throughout Northeast. You will discover why our prices are driving customers away from other auto dealers in Florida!

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