3883 W Colonial Dr
Orlando, FL 32808
Sales: 888-239-0624
Used Cars: 888-240-3826
Sales Department
| Sun | 12:00pm – 6:00pm |
| Mon | 9:00am – 8:30pm |
| Tue | 9:00am – 8:30pm |
| Wed | 9:00am – 8:30pm |
| Thu | 9:00am – 8:30pm |
| Fri | 9:00am – 8:30pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 8:00am – 4:00pm |
Overall Rating:
4.4 (out of 5)
91% recommend this dealer
3483 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Smooth experience purchasing my new truck.
Smooth experience purchasing my new truck. Rickey Davis was an excellent salesman , knowledgeable, polite and no pressure. I would highly recommend Orange Buick GMC. This is the second truck that I have purchased from them and I live in Melbourne. Well worth the drive!
Maximum rating = 5
Extremely disappointing and uncompetitive
Extremely disappointing and uncompetitive experience Our experience with Orange Buick GMC was frustrating from start to finish. Their online listing and the worksheet they sent us did not match. The website showed a selling price of $61,624 OTD, while their worksheet listed $60,300 pre-tax, and they never itemized or explained the $4,074 difference between discount and manufacturer rebates. Even their “government fees” appeared inflated and unexplained compared with typical Florida DMV charges. When we compared prices statewide, it became clear their offer was far above market. Dealers across Florida are routinely selling comparable vehicles, same model, trim, and options, for thousands less, often with clearer disclosure of rebates and requirements. We asked direct, simple questions by email to clarify the discrepancies, but instead of straightforward answers, we were met with vague replies and pressure to “talk by phone,” a common sales tactic used to avoid leaving a paper trail. Consumers deserve accuracy and transparency in writing, not evasive communication. If you’re shopping for a Buick, check other Florida dealers first. You’ll find better pricing, clearer paperwork, and far more transparency elsewhere in my opinion.
Maximum rating = 5
EXCEPTIONAL Customer service!
EXCEPTIONAL Customer service!! I explained my concerns, they understood what I was saying and fixed everything! even what I had not mentioned. AND they only had I car for 1 day! Previously took to another dealer who had my car for 5 days and did what?? not sure cause still had issues when I drove off their lot. I will be back even if I have to drive 20 miles their level of great service is worth it! I have recommended Orange Buick to friends.
Dealer Response
Judy, our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Maximum rating = 5
We are a family owned and locally operated dealership serving the greater Orlando area. At Orange it's all about customer service and good-value family vehicles for customers from throughout Central Florida. At Orange Buick GMC we know your time is valuable. We constantly work to improve our processes to increase efficiency. This is one of the reasons we have so many repeat customers in both sales and service. We believe in a no-pressure approach to selling and servicing cars. Our work includes the research necessary to know the automotive marketplace and deliver our best price the first time. We shop Orlando so you don't have to!
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