GMC, Buick and Acura
New Car Dealership in Orlando, FL
Overall Rating
4.3/5
Read dealer reviews
Fountain Auto Mall has a huge inventory of quality new & pre-owned cars,trucks and SUV's for everyone. The price you see is the price you pay and there is no-haggling and no hassle just the best possible price the first time!!
Fountain Auto Mall's service reps and mechanics are GMC trained and utilize the latest cutting edge technology to keep your car running smoothly.
Fountain Auto Mall Reviews
Overall Rating
4.3/5
37 out of 44 people recommended this dealer
Overall Facilities:
2.9/5
"Small enough to care" MY xxx!
Reviewed by Taven Elias
in St Augustine
October 19, 2020
DO NOT SHOP HERE!! I took my new (to me) 2015 Chevy 2500HD into this service department for a prepurchase inspection in March. This is supposed to be their best inspection and cost me $125. I received back a hand written mess that the service writer had to put notes on so it could be read. they said brakes and rotors needed to be replaced (no measurements), AC not working but that is not included in the check so they don't know why (understandable), batteries both bad, and a few other small things. None of this was pressing, so I bought the truck. 6 weeks ago, I went to have the AC repaired (check valve replaced) and my mechanic (who owns a reputable shop here in St. Augustine) found that the water pump was shot, the serpentine and accessories belt were damaged (one had a cut in it) and the upper control arms had no bushings in them at all. Since the inspection I had driven it 2000 miles. Water pump was making the same noise that stopped when it was replaced when I bought it, No possible way the bushings went from fine to gone in 2000 miles, belts don't cut themselves and noone had been under the hood before the mechanic, the serpentine belt was showing major signs of age that did not just spring up in 6 months. It is obvious that their technician did a half xxx job and didn't even look at these things. My mechanic found the play in the suspension as soon as it went on the lift, so I doubt they even put it up (or they are completely incompetent. To top it off, the first guy I talked to was snarky on the phone with me and told me he would look into it and call me back a week ago, never called me back. Today, they wouldn't even refund my $125 as if they couldn't afford to stand behind their work. DON"T TRUST THESE GUYS "big enough to service you, but small enough to care" is a xxxx lie. They stole my money, I could have gotten a better inspection from anybody else!
Buyer beware
Reviewed by Jim
in Orlando
September 12, 2020
Made a deal that looked good until final paperwork added $1000 for floormats. Was too invested in the work to get to a deal to walk, and was still an average deal - mistake....Turns out they weren't even OEM, but some knock-off that wore through with 2000 miles of use.
Best car buying experience
Reviewed by Jody l.
in Orlando Florida
March 10, 2018
Mike Williams is the best salesman takes his time and explains everything. The car price couldnt be beat by any other dealer. Great buying experience ever..highly recommended this dealership.
