8447 NW 12th St
Miami, FL 33126

Get Directions

Sales: 855-477-0820

Used Cars: 855-477-0820

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:30pm
Tue 7:30am – 6:30pm
Wed 7:30am – 6:30pm
Thu 7:30am – 6:30pm
Fri 7:30am – 6:30pm
Sat 7:30am – 2:00pm

Reviews of Lorenzo Buick GMC

Overall Rating:

4.3 (out of 5)

88% recommend this dealer

3557 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent!

Reviewed by Meramos71February 09, 2026

Excellent! Excellent experience with this dealer. Very professional, transparent, and attentive throughout the entire process. He answered all my questions patiently. I definitely recommend him and would do business with him again without hesitation.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

He hung up on me.

Reviewed by rauljarquinFebruary 07, 2026

He hung up on me. I bought a car and was never delivered. When I called them the guy whole sold me the car hung up on me.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, Your experience with our Sales Team is very important to us. I would appreciate the chance to speak with you about the level of communication and customer care you received when inquiring about your vehicle. Please reach out to me directly so we may discuss this further. Sincerely, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I went to do my first oil change, tire rotation and to

Reviewed by JJ.GALAXY39February 05, 2026

I went to do my first oil change, tire rotation and to fix a nail on the rear passenger tire. After go back home, I realized dealer just put air on the tire and nail remains on the tire, no tire rotation was done.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, We appreciate you sharing your feedback with us. I would like to speak with you about your experience with our Service Team regarding your request to remove a nail from your tire. Whenever you can, would you reach out to me directly? I look forward to hearing from you. Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lorenzo Buick GMC

Buick and GMC Dealer with Certified pre-owned cars of all makes and models open 7 days a week. Financing and special financing available. "We approve all credit!" Service and parts department open 6 days. Courtesy shuttle and loaner vehicles available. Customer lounge with Starbucks coffee Cable TV Free WiFi and kid's playroom. Save time and money through our Internet Department with our Doral VIP Advantage Pricing.
20 minutes from anywhere just of of the 836. Your satisfaction and our reputation is important to us! Customers for life is our motto! Stop by and see why our customers say at Doral Buick GMC: "Car Buying is Made Simple!"

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top