Chevrolet, GMC and Buick
New Car Dealership in Green Cove Springs, FL
Overall Rating
4.8/5
Read dealer reviews
Garber Automall in Green Cove Springs, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (800) 849-3462.
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Garber Automall's Chevrolet-trained mechanics can help.
Garber Automall Reviews
Overall Rating
4.8/5
215 out of 221 people recommended this dealer
Overall Facilities:
4.5/5
Total Misdiagnosis
Reviewed by Dennis Reianhart
in Green Cove Springs
April 06, 2020
I am taking the time to write this about my experience with the local General Motors dealership.
I took it up to the General Motors dealership explained to the service wtiter and the manager who I personally knew and what I had done for my troubleshooting and ask him if he could possibly help me determine Where the vacuum leak was at.
They called me the next day and told me that the technician had determined that it was a badd engine control module and that the oxygen sensors signals was not getting to the ECM Cost of repair $900.
To me that made no sense at all since I had already proven that the fuel trims would return to normal if I plug off the PCV valve tube so I asked the service writer to ask the technician if he had plugged off the tube as I had because if he had he would see that the fuel trims had returned to normal he told me he would call me back.
After 3 hours I call them back and he said good news you are correct it was not a badd ECM it Has a vacuum leak on top of the intake manifold cost of repair $1200.
I asked them how much the intake manifold was and they said $349 it takes approximately one and a 1/2 hours to remove intake manifold so I did not understand where the $800 more labor was.
I was told they were charging me 2 hours diagnostic time and then another 2 hours to install the intake manifold and replaced the bolts they're made out of steel that are not stretch to yield and could have been used over.
So I immediately asked him you're charging me $200 for a misdiagnosis that your technician stated that it had a bad ECM, and had I approved that repair you would have installed an ECM and not fixed the problem and then turned around and sold me and intake manifold for another $1000.
I called the service manager who I am personal friends with. I explained passionately that all I was trying to do Was save this individual some money. I stated I would let them install the manifold if they waved the 1st $200 diagnostic fee which was totally wrong they refused to do so.
I went and pick the vehicle up myself I bought the intake manifold I brought home I found a bolt they never even tightened up, I fixed a leak with a ten cent bolt with thread locker.
Buyer beware. I went to GARBER to get a ride.
Reviewed by Poor ride beats a proud walk.
in Green cove fl
March 24, 2020
I put all my cards on the table ,my credit not so good. A spent all day there . Well they found financing for me. I'm thinking great. Then they hit me with ( we need a 1000 ) they knew I didn't have it they knew from the start. Apparently they didn't put all there cards on the table. I walked home that day. PRICE OF A EDUCATION. So I've been working hard and saving up for a down payment. In the future be a straight shooter like I was with you.
Purchased new truck
Reviewed by truckin man
in jacksonville, fl
February 27, 2015
It was refreshing to have a sales person that worked so well with me. Charles Boggs was my salesman. I arrived at 5 and drove my truck out the door by 7:15. Charles helped me to look at the selection of trucks and I found the one I wanted. Enjoyed my experience at Garber Ford. Truckin Mark
