Porter Chevrolet in Newark including address, phone, dealer reviews, directions, a map, inventory and more

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414 E Cleveland Ave
Newark, DE 19711

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Porter Chevrolet

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

794 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They just care about money

Reviewed by Mimi from DelawareMay 25, 2021

This place will not respect you as a customer, all they care its about money. I had a date a was coming to test drive the car i like and just because someone decide to give a deposit they didn't think about me they didn't care i was coming they went and took the deposit and cancel my test driving. If it was about money you could of told me i could of giving a deposit to. Never had to give a deposit to be able to test drive but here its clear its all about the money forget about having some respect for a customer. Be careful here.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Mimi, I am sorry to hear of your poor experience at my dealership and would like the opportunity to speak with you at your earliest convenience please. Respectfully, Tim Porter

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great Customer Service

Reviewed by LCaynor from DelawareJanuary 12, 2021

In the end I decided to wait on buying but Pete Moran was super helpful and even offered to drive the vehicle I was interested in down to Dover, DE so I could do a test drive.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Awesome job!!!

Reviewed by Diane T Buick LaCrosse from Newark, DeJuly 02, 2019

Mr Hart and his staff did an awesome job making my vehicle right! I thank you for your hard work. I am truly grateful for what you did!!! Enjoy your Holiday!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for the five-star review, Diane! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Robert Hart Service Manager 302-453-6800 x3319

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Porter Chevrolet

Welcome to Porter Chevy! Located in Newark DE Porter Chevy is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Porter Chevy a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Chevy you've come to the right place!

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