Buick GMC of Watertown in Watertown including address, phone, dealer reviews, directions, a map, inventory and more

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715 Straits Tpke
Watertown, CT 06795

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Sales: 860-866-1005

Used Cars: 860-866-1009

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Buick GMC of Watertown

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

151 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Jeff, the service manager, was very efficient, very...

Reviewed by pats639January 14, 2022

Jeff, the service manager, was very efficient, very knowledgeable, I personally love my Buick envision I love their service department, and that is why we/ I keep purchasing a Buick automobile…

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Either your mechanic or detailer stepped on my after...

Reviewed by GPATTERSONJanuary 03, 2022

Either your mechanic or detailer stepped on my after market side skirt drivers side and cracked it and didn't mention a word about it so I discovered this a few days after picking up my vehicle.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had the best experience with the purchase of my 2018...

Reviewed by theboss825August 08, 2021

I had the best experience with the purchase of my 2018 Buick Cascada at this dealership. Terrence Stark was the sales person that I dealt with and he was extremely professional in helping us. This is a small dealership which everyone that works there are like family, I would not hesitate in recommending this dealership to friends and family.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Buick GMC of Watertown

We are proud and pleased to welcome all of the Buick and GMC sales and service guests from the area to our brand new facility on Straits Turnpike in Watertown. We strive to give you a great purchase and ownership experience. We all work as a team and are here to help you with your vehicle needs. We look forward to seeing you!

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