GMC and Buick
New Car Dealership in Watertown, CT
Overall Rating
4.7/5
Read dealer reviews
We are proud and pleased to welcome all of the Buick and GMC sales and service guests from the area to our brand new facility on Straits Turnpike in Watertown. We strive to give you a great purchase and ownership experience. We all work as a team and are here to help you with your vehicle needs. We look forward to seeing you!
Buick GMC of Watertown's service reps and mechanics are GMC trained and utilize the latest cutting edge technology to keep your car running smoothly.
Buick GMC of Watertown Reviews
Overall Rating
4.7/5
103 out of 109 people recommended this dealer
Overall Facilities:
2.3/5
Stay far away
Reviewed by Chirag
in Prospect, CT
February 07, 2019
Stay far, far away. The whole sleazy car dealership sales process needs major correcting. They didn’t want to honor the vehicle price which was listed on their own website. I was told that I received a “supplier discount” which wasn’t ever discussed prior to me signing any paperwork. A week later I was told I received “supplier pricing” and I need to provide my employer paystub. I don’t have an issue providing that if it was clearly explained from the beginning. I know for a fact my employer gets special pricing on vehicles and the dealer only stated that after the fact because they get a kickback for it. This isn’t going to reach anyone so I guess I’m wasting my time. In the end I won’t EVER recommend this dealership to anyone!
Awful service techs
Reviewed by Taylor
in Southington CT
July 02, 2018
First off, I do wanna say that I had a great experience buying my car from this dealership with the help of Peter M last year. He was very laid back and helpful. So 5 stars for him, but the service techs are AWFUL. I’m disappointed because I made a service appointment a week ahead of time and keep in mind I live about 40 minutes away. I took the day off from work to get this done, drove there, and was told they were too busy to service my car. Very unprofessional in my opinion, wasted my time and my gas for nothing but to be told they were “too busy.” I will not be coming back for this reason. If someone makes an appointment, there should be NO excuses. Huge disappointment. At least give me a call to give me a heads up, instead of me wasting over an hour of driving to be told you’re too busy. Absolutely ridiculous.
What A Class Act Wonderful Dealership
Reviewed by Andrew
in Waterown, CT
March 15, 2015
I honestly can't say enough about how wonderful our experience was and will actually be mailing a letter to the owner to commend the whole team at the Watertown buick gmc.
On this survey, I will again just reiterate how wonderful my finance and I were treated.
Our salesman Matt Burks was honestly a pleasure to work with and made the salesman from the other dealerships seem less than adequate in terms of his knowledge of his product, his excellent attitude and demeanor, and his ability to gauge our needs and meet them to get us in the truck we wanted.
Also Kyle the manager was always enthusiastic, friendly and welcoming and a seems to bring a great energy to the watertown branch. He was so helpful and we could never thank him enough either.
Honestly one of the best experience making a major purchase I have had. Everyone in the dealership went above and beyond.
The rest of the staff was also great, specificly we met Ed in financing and a women named Rena. Both were very kind and friendly.
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