Northwest Hills in Torrington including address, phone, dealer reviews, directions, a map, inventory and more

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2065 E Main St
Torrington, CT 06790

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Sales: 877-614-4075

Used Cars: 866-725-9636

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Northwest Hills

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

617 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Tony Toland who is in the Sullivan Jeep Torri gton,

Reviewed by davidperrotti33May 05, 2022

Tony Toland who is in the Sullivan Jeep Torri gton, dealership was extremely helpful. He made a difficult process purchasing a vehicle very easy for me. He was very knowledgeable and very kind in making sure I understood what the Jeep Compass offered me. He changed my mind on how a car salesmen should be. My past experiences were me feeling like the salesman was not on my side and always trying to make a good deal for the dealership and not me. I have been dreading to go into a dealership because as a purchaser you feel like you never get a good deal. He was very compassionate, understanding and accomadtating. He even made sure my dog who was waiting for me in my car was taken care of while shopping for a vehicle. Overall a great experience. Thanks again Tony!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thank you for your kind review; we are happy to pass along your comments to Tony here at Northwest Hills Chevrolet Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

When calling Northwest Hills Dealership we were blessed

Reviewed by Fjd1941March 28, 2022

When calling Northwest Hills Dealership we were blessed to be forwarded to Vin Kjersgaard. It was a pleasure working with Vin and his knowledge of the GMC product line is excellent! We started on a Thursday and deal was completed on Friday. Then picked up our vehicle on Saturday. Vin took his time sitting with us in the vehicle, explaining, showing and connecting our Bluetooth. We had a very good enjoyable experience because of Vin at Northwest Hills Dealership , and enjoying our new 2022 wheels, Best, Frank and Linda DiGennaro

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My wife and I were searching for a Chevy trailblazer that

Reviewed by Jhb0761March 28, 2022

My wife and I were searching for a Chevy trailblazer that led us to a phone conversation with Robert from Northwest Hills Chevrolet. Robert was kind, courteous, and very helpful. He advised that they did not have the Trailblazer but suggested that he did have a Buick Encore GX that is the the same model with the Buick name. We set up an appt with Robert and drove from New York to see the Encore. After meeting with Robert we test drove the vehicle and traded in our 2019 Equinox for the 2022 Encore. The process was flawless. The price for the trade and purchase was very fair. We were very pleased as we drove the new vehicle home the following Weekend. I would highly recommend the dealership to anyone looking for a new vehicle. No pressure, no hidden fees, and kind and courteous people.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Northwest Hills

Sullivan's Northwest Hills Dealership has founded its reputation on customer trust and satisfaction. We know that trust isn't simply given so we have dedicated ourselves to earn yours. Sullivan's Northwest Hills Dealership is committed to superior service in all departments from sales to finance to service. We carry an extensive selection of new and used vehicles for you to choose from. We know that you want choice and we provide it!

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