Nissan, GMC and Cadillac
New Car Dealership in Shelton, CT
Overall Rating
4.7/5
Read dealer reviews
D'Addario Nissan is the Right Choice as Your Nissan Dealers
Choosing the right Nissan dealer is important in order to get the best return on your time investment. Finding the right vehicle is an important part of the experience. Getting the Nissan dealership that is a good match for you will ensure that your purchase is one that will meet your needs and make you happy. D'Addario Nissan understands what shopping for a vehicle means to you and we stand out from other Nissan dealerships by giving you more choices, easier online options, and the customer service that you can feel confident in.
Our certified mechanics know how to keep your new Nissan, GMC or Cadillac fine tuned and safe. So if you are in Shelton or the surrounding area, check out D'Addario Cadillac Buick GMC Nissan!
D'Addario Cadillac Buick GMC Nissan Reviews
Overall Rating
4.7/5
19 out of 20 people recommended this dealer
Overall Facilities:
3.7/5
DO NOT COME HERE! THEY RETALIATE! UNPROFROFESSIONA
Reviewed by Michael Lark
in Stamford, CT
August 21, 2020
DO NOT COME HERE! Every visit I have had was a bad experience TIL THIS DAY
I’ve been here about 5-6 times in two years .... For starters, I was given a vehicle with broken front A/C and broken speakers(staticy(2/4).... I go to get them fixed With an oil change that comes with car wash and vacuuming of front area.... I get my car back and they tell me it’s fixed, they were not! And my car was not wash either... I was very confused on why they took so long and looked like nothing was done... I was told to come back in a few days Because they didn’t have the speakers in stock(so how did you just fix/replace them now?) .... they ended up not ordering enough and I had to return again..... when I did they told me I would receive a rental car, turns out I was not able to and I had to miss class.....then I returned for a dent repair.... 1. they didn’t tell me to go to the collision center down the street 2. I try to make sure I can receive a rental they said yes you should have no problem.... get there Day of couldn’t get one at the time they said I waited 5 hours and had to miss work... my car was suppose to stay there for 5 days(M-F) it ended up being 8... I never got any call on updates, what’s exactly wrong , when I can pick up my car, I called on the day I was suppose to finished xxxx near closing time to get some sort of an update as I need to plan my life on whether I can pick up car that day before I be charged for not returning the car in time .....I was told would get it back Monday mind you last minute....then I call Monday near closing time again trying to give them another chance to call me and let me know SOMETHING. They said I would recieve my car Back Tommorow , couldn’t give me a time ... with such short notice they proceed to say well if you don’t come in you will be charged which is unfair .... when I picked up my car my tire was low .... it didn’t go in that way and why would it leave the shop that way? ....I’m here now trying to fix Tires and my speakers once again( which they say I can’t put my music high volume and listen to certain songs because it messes up the speakers and told me warranty won’t cover the repair again and also was told that I had to be willing to pay for the speakers if they order them and they didn’t need to be replace ... it’s the same issue from last time if I’m telling they need to be replace they do and if it turns out they don’t then oh well that’s y’all problem it’s y’all fault they need to be replace in the first place and management told me that and that’s crazy that they would go that far to tell me hey if I order this part and it’s not necessary our money is going to waste and we want you to pay for it instead ....so I’m leasing a car, so much money, and I can’t use everything to its full capability because the quality is poor)... and with my tires they are saying my two rare tires Have nails in them but when I can for oil change/tire pressure and rotation/dent repair 8 days prior nothing was wrong with them so why am I paying for it especially when the car was returned to me that way ! Like am I being played/retaliated on? This Is a joke. I was also told by management I would have a car complimentary ready for me today and guess what I get here and there’s no cars available so cancelled plans again...
This place overall has bad and rude customer service! The employees/management don’t communicate effectively and never return messageS and/or call back from voicemails. Management Dan and Ed are both no help at resolving issues and are just as rude and unprofessional as well. The things they say to try to stastify you they cannot even fall through on and/or another problem occurs as you can see above. Today would be my last visit here ever and I would not recommended this place to anyone
I was told by ED the manager to “GO ELSE WHERE NISSIAN “MILLER” is closer to you” BY THE MANAGER ! Who already approach me rude as xxxx! Worst service ever !
Fast and friendly response
Reviewed by Alex
in Pennsburg, Pa
July 24, 2020
Very fast friendly response from internet manager letting me know they just took a deposit and the car I asked about was no longer available. Didn’t push anything else which is nice.
Happy Cadillac Buyer
Reviewed by Fernanda Gaspar
in Bridgeport, CT
February 28, 2018
Excelent all around from selecting my car to the entire purchasing process including financing and user navigation demo!
