Brustolon Buick GMC in Mystic including address, phone, dealer reviews, directions, a map, inventory and more

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47 Stonington-Westerly Rd
Mystic, CT 06355

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Sales: 860-415-4491

Used Cars: 860-865-0202

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Brustolon Buick GMC

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

76 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Oil change and inspection

Reviewed by Scott Aument from Groton,CTJanuary 16, 2022

Good inspection. They recommended a battery replacement. Got in 2 days later to get it done!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Brustolon Buick GMC Team

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Joe P was polite and accommodating right up until he knew...

Reviewed by breakingfree2009December 31, 2021

Joe P was polite and accommodating right up until he knew the sale was made; then his demeanor made a 180. He wouldn't give me a bottom line, only wanted to focus on the monthly payment which I made clear I was not interested and rushed me out the door when the purchase was complete. Their finance manager misled two of us by once again making numbers work based on a monthly payment by adjusting an interest rate, not a bottom line. When confronted, neither took responsibility for their actions. I will not buy from them again. Of note - CPO cost is in addition to listed price so don't be fooled!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service 3

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Great service!

Reviewed by Melinda & Mike from VERNON ROCKVLDecember 19, 2021

We traveled over an hour to look at what Brustolon had to offer. They had a large selection of vehicles to choose from. Our buying experience was awesome. Everyone was wonderful and our salesman Jose was great. No pushy sales service here. Great dealership!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Melinda & Mike , thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Enjoy your new purchase. Sincerely, The Brustolon Buick GMC Team

Overall Facilities 5

Customer Service 4

Buying Process 4

Quality of Repair 5

Maximum rating = 5

About Brustolon Buick GMC

"To Serve Customers for Life"
That is the mission of Brustolon Buick GMC. It is the driving force behind the hard work and sincere commitment on the part of our team to provide you with the best automobile shopping experience possible. Value and quality in the products you choose is just the beginning. Service and commitment is long lasting.
For over 65 yearsBrustolon's has been an organization that people know to be of the highest integrity providing you world class products and a sincere focus on your ongoing satisfaction. Our customers and employees are our greatest asset and we
Cynthia J (Brustolon) Casey

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