Greiner Buick GMC in Victorville including address, phone, dealer reviews, directions, a map, inventory and more

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14555 Civic Drive
Victorville, CA 92394

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Reviews of Greiner Buick GMC

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

62 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

dean howard

Reviewed by dean howard from Apple Valley, californiaJune 23, 2021

appointment for oil change was 11 am. by 230 pm they had just started. i had said in the beginning that i would wait. they said less than 2 hours. took 5 hours to get truck back and it had been dented by technician. that was promptly repaired the next week.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 3

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Review of Greiner Buick

Reviewed by Carolyn Martinez from Hesperia, CAApril 13, 2020

I spent hours at this dealership with little to no help; the sales person actually got in a yelling argument with the manager and was asked to leave/fired on spot, and even then no major help was provided to me afterwards, except from a young sales woman who did everything possible to try and ensure I had a great experience (Alizae Munoz); however, managers were very unwilling to help and were not very helpful at confirming the sale/trade in of my vehicle; all acted extremely busy/too busy to help me. I wasted almost 6 hours at the dealership!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service!

Reviewed by Dickey, Susan from Victorville,CAMarch 19, 2020

Customer service excellent! My car was taken in for service and oil change and the mechanics found a problem which was still under warranty. My car was fully taken care of and my car rental was was also paid for. Kenny called me with updates and took excellent care of me like i was family. My car runs great no issues! I love taking my car to Greiner they are fast and do excellent work. Thank You

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

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