A member of the Cars.com family
A member of the Cars.com family
1 Auto Center Dr
Tustin, CA 92782
Sales: 877-272-0054
Used Cars: 877-887-9589
Sales Department
| Sun | 10:00am – 8:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
Overall Rating:
3 (out of 5)
49% recommend this dealer
120 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Product is high class, service below par
The experience felt wrong. From the trade in offer, which was way below Kelly Blue Book, to the fact that I was told to fill this survey for a full tank of gas, other wise I would not receive a full tank of gas. I enjoy the GMC is the brand, it is high class. I wish the service would be more of a reflection of the good GMC product.
Dealer Response
Marlon - I'm very sorry to see the low rating. We expect our guests to be well taken care of and review a fair value. I apologize that our service didn't live up to our high standards. This will be a learning opportunity for our team, and if there is anything that I can do to assist you, please give me a call. Thank you, Ronnie Blomquist - General Sales Manager - 714-364-0091
Maximum rating = 5
When signing the contract suddenly increase the price, do
When signing the contract suddenly increase the price, do not recognize the negotiated price, fortunately I found out
Dealer Response
I'm sorry the final terms of your deal were not what you expected. We want the buying process to be seamless and straightforward, and we'll use this feedback to ensure we're meeting that goal. Please give me a call if you'd be willing to discuss this - I want to address your concerns and assist with your purchase however I can. Best, Ronnie Blomquist - General Sales Manager - 714-364-0091
Maximum rating = 5
Kayla Cliff is amazing!
Kayla Cliff gave me the best experience. My deal was more than fair, she was incredibly well informed on the truck itself and was able to show me what every single button did! I have been bragging about her ever since. In addition, Erik in finance finished my deal smoothly and had an awesome conversation the whole time that really made the typically dreaded finance part of the day fun. Hands down the best car dealer experience I?ve ever had.
Dealer Response
It is great to see that Kayla, Erik, and the team went above and beyond to make your experience a great one, Ronald! Thank you so much for supporting Tustin Buick GMC and congrats on your new car!
Maximum rating = 5
Tustin Buick GMC dealership is conveniently located in the heart of Orange County and just a short drive from Anaheim and Irvine.We are easy to find. Just remember we are in beautiful Tustin California. Our great selection of new and used Buick and GMC cars trucks and SUVs and our expert service department will leave you wondering why you didn't come to Tustin GMC sooner.
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