Tustin Buick GMC in Tustin including address, phone, dealer reviews, directions, a map, inventory and more

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1 Auto Center Dr
Tustin, CA 92782

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Sales: 877-272-0054

Used Cars: 877-887-9589

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Tustin Buick GMC

Overall Rating:

3 (out of 5)

49% recommend this dealer

120 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Product is high class, service below par

Reviewed by Marlon from Lake Forest, CAJune 24, 2022

The experience felt wrong. From the trade in offer, which was way below Kelly Blue Book, to the fact that I was told to fill this survey for a full tank of gas, other wise I would not receive a full tank of gas. I enjoy the GMC is the brand, it is high class. I wish the service would be more of a reflection of the good GMC product.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Marlon - I'm very sorry to see the low rating. We expect our guests to be well taken care of and review a fair value. I apologize that our service didn't live up to our high standards. This will be a learning opportunity for our team, and if there is anything that I can do to assist you, please give me a call. Thank you, Ronnie Blomquist - General Sales Manager - 714-364-0091

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

When signing the contract suddenly increase the price, do

Reviewed by 16407144June 09, 2022

When signing the contract suddenly increase the price, do not recognize the negotiated price, fortunately I found out

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

I'm sorry the final terms of your deal were not what you expected. We want the buying process to be seamless and straightforward, and we'll use this feedback to ensure we're meeting that goal. Please give me a call if you'd be willing to discuss this - I want to address your concerns and assist with your purchase however I can. Best, Ronnie Blomquist - General Sales Manager - 714-364-0091

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Kayla Cliff is amazing!

Reviewed by RONALD SHAMOON from Ontario, CAJune 03, 2022

Kayla Cliff gave me the best experience. My deal was more than fair, she was incredibly well informed on the truck itself and was able to show me what every single button did! I have been bragging about her ever since. In addition, Erik in finance finished my deal smoothly and had an awesome conversation the whole time that really made the typically dreaded finance part of the day fun. Hands down the best car dealer experience I?ve ever had.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

It is great to see that Kayla, Erik, and the team went above and beyond to make your experience a great one, Ronald! Thank you so much for supporting Tustin Buick GMC and congrats on your new car!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Tustin Buick GMC

Tustin Buick GMC dealership is conveniently located in the heart of Orange County and just a short drive from Anaheim and Irvine.We are easy to find. Just remember we are in beautiful Tustin California. Our great selection of new and used Buick and GMC cars trucks and SUVs and our expert service department will leave you wondering why you didn't come to Tustin GMC sooner.

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