1 Auto Center Dr
Tustin, CA 92782

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Sales: 877-272-0054

Used Cars: 877-887-9589

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Tustin Buick GMC

Overall Rating:

3.1 (out of 5)

48% recommend this dealer

230 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Found a truck online they had.

Reviewed by geiggrJanuary 28, 2026

Found a truck online they had. Worked a deal with them. Then I have to come to the dealership to sign the papers. I live 2400 miles away. It’s 2026 I don’t understand their upper management policies. Probably the reason it’s rated a 3 stars.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to share your feedback. Regarding the concerns raised, we’d like to clarify that our company policy — particularly for high-value transactions — requires customers to be present in the dealership to complete certain steps of the purchase process. This policy is in place strictly to prevent fraud and to protect all parties involved. All terms of the transaction, including payment timelines and buyer information, are reviewed and confirmed in writing at the time of signing. While we do our best to accommodate requests when possible, we must also adhere to policies designed to ensure security and compliance. We understand that this may not align with every customer’s expectations, but these standards are applied consistently and without exception. If you would like to discuss the matter further, we are happy to do so directly. Thank you, Natalie Anderson - New Car General Sales Manager - (657) 231-0831

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Patrick the general Manager never reached after knowing

Reviewed by Pj from Laguna beach January 21, 2026

Patrick the general Manager never reached after knowing there was an issue at his dealership . AFIF was an amazing sales guy !

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We're glad to know that Afif provided you with amazing service, but we're sorry for the lack of follow-up on my part. We take your feedback seriously and would like to address any concerns you have. Please give me a call so we can discuss how we might improve your overall experience. Thank you, Debbie Pepper - Customer Support Manager - debbie.pepper@tustingmc.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My truck was service and clean in the time promised.

Reviewed by Myrtis Marsh from GARDENA, CAJanuary 12, 2026

My truck was service and clean in the time promised. The service advisor are allows courtesy and helpful. The dealership and waiting area is clean and easy to assets

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Myrtis, we’re glad to hear that our service team was courteous and efficient, and that you found our dealership and waiting area clean and accessible. Thanks for choosing Tustin Buick GMC!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Tustin Buick GMC

Tustin Buick GMC dealership is conveniently located in the heart of Orange County and just a short drive from Anaheim and Irvine.We are easy to find. Just remember we are in beautiful Tustin California. Our great selection of new and used Buick and GMC cars trucks and SUVs and our expert service department will leave you wondering why you didn't come to Tustin GMC sooner.

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