Casa de Cadillac Buick GMC in Sherman Oaks including address, phone, dealer reviews, directions, a map, inventory and more

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14401 Ventura Blvd
Sherman Oaks, CA 91423

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Hours Toggle

Sales Department

Sun 11:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Casa de Cadillac Buick GMC

Overall Rating:

3.5 (out of 5)

58% recommend this dealer

12 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Dishonest and reneg terms

Reviewed by Page Nazarian from Los Angeles, CANovember 30, 2021

I gave a deposit for an Escalade off an agreed sticker price. After five months, the car arrives but they said I can’t pay for it in cash. Only lease or finance through them. No other options or they will sell my car to someone else. I’m in the middle of this fiasco. I wish they were more upfront and honest.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi Page. Thank you for the feedback and our apologies for the misunderstanding regarding your vehicle order. I understand our owner connected directly today to discuss this issue, but please reach out to me directly if I can help address any concerns you may still have. I can be reached at 818-205-0212. Thank you - Matt R.

Overall Facilities N/A

Customer Service 2

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Horrible Experience Purchasing a CPO Cadillac

Reviewed by Richard6xdx from Villa Park CASeptember 09, 2020

Horrible Experience Purchasing a CPO Cadillac Escalade ESV. We spent over 62k on a car. This is what has happened first 100 miles (Check Engine Light Comes on). Then the trim on the doors (both) start coming off. Now another trim on the car is coming off. Dealer had told me that they had some dents repaired. The work done was very low quality. Now I see Clear Coat missing on the paint and just bad paint work done!!! Not happy at all since this is a CPO Car (we spent over 62K) the work should be done high quality. I am very disappointed with this dealership!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.3 (out of 5)

service dept was pleasant to deal with

Reviewed by Keller, Richard from Burbank , CAFebruary 17, 2020

overall, it was a easy exercise to get the service I needed.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

About Casa de Cadillac Buick GMC

We understand that shopping for an automobile can be a difficult task. At Subaru of Sherman Oaks our goal is to make the experience as productive and comfortable as we can. There is a lot to take in and a lot to consider so please feel free to take as long as you need and ask as many questions as necessary. Review all the features on our vehicles and test drive as many as you like. Our staff is eager to guide you through the maze and help you find the perfect fit.

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