8450 Laguna Grove Drive
Elk Grove, CA 95757

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Sales: 916-288-8784

Used Cars: 916-288-8435

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Elk Grove Buick GMC

Overall Rating:

4.4 (out of 5)

77% recommend this dealer

186 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had an excellent experience working with Nabil at Elk

Reviewed by ROBERT COSSEY from Stockton, CAMarch 22, 2025

I had an excellent experience working with Nabil at Elk Grove Buick GMC ,from the moment I walked in ,they were very friendly , knowledgable and truly listened to what I was looking for in a vehicle ,he tool the time to answer all of my questions explain the feature f different models, and never made me feel pressured the entire process was snotty and stress free and I drove off feeling confident in my purchase if your looking for a great car buying experiences I highly recommended Nabil Ashofta .

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Robert, thank you for taking the time to leave a review for us at Elk Grove Buick GMC. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

The best car buying experience we have ever had!

Reviewed by mariaglennpadillaFebruary 19, 2025

The best car buying experience we have ever had! Frank Bravo was the first to approach us and he was very helpful and attentive to what we were looking for and helped us to purchase the right car. Buying a car is a long process, but Frank always made sure we were doing well through it. I cannot remember the Finance gentleman's name but he was wonderful too! We were going to look at other dealerships for other cars that we might be interested in, but we stayed the course with Frank and don't regret one moment of it. We went home with a 2025 Buick Envision Sport in Smokey Amethyst and absolutely love it! When we are ready to buy our next Buick, I sure hope Frank is still working there so we can purchase from him again!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your kind review; we are happy to pass along your comments to the team here at Elk Grove Buick GMC! We sincerely value your business and look forward to your next visit!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Very bad experience for my visit on 1/8/2025.

Reviewed by YONGSTRUCKINGFebruary 04, 2025

Very bad experience for my visit on 1/8/2025. I'm so disappointed for the Elk Grove GMC. My advisor name: JOSEPH. and my SO#.547866. oil change and request tires rotate. I was there at 7:15am. Parked my truck at frond of the service office. ***I marked "x" on the side of the tire before I leave. (you can check there SECURITY CAMERA). I got a call at 5pm note my truck is ready for pick up. When I get there at cashier the invoice showed $29.95 for tire rotate. (I was book the service on line is showing free rotate.). After I double check the tire where I marked "x". I know it they did not do the job. I go back to the cashier and told them the happen, ........the answer is" we confirm and sure we did and no free services". OK, start lies. I said I need to talk to my advisor. "first answer, he want home." But he show out a few mines later. the answer is " I'm very sure we did the service and I stand there saw the mechanic rotate the tire. ..................!!!!!... Well, I try to calm them down and bring him to my truck and showed "x" where I marked on the tire. He suddenly quiet and silent.. sorry, sorry, sorry,................ and said come back on Monday, I will take care of it.. .. Cheat, Dishonest, A lot of lies. The GMC is the biggest brand in the world, Unbelievable is happens in U.S . I hope this is the only case and last to your customer, Please improved the quality of the vehicle and dealer 's services to keep our market strong. sincerely

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We regret to hear that you had this experience with us. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (916) 691-8151 so we can discuss your experience further. We look forward to hearing from you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Elk Grove Buick GMC

Elk Grove Buick GMC is a family-owned and operated Buick and GMC dealership in business since 2006. We serve the cities of Elk Grove Manteca Sacramento Modesto Stockton and the surrounding communities. We typically keep around 250 combined New and Used vehicles in stock to ensure you have adequate selection.

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