GMC and Buick
New Car Dealership in Cerritos, CA
Overall Rating
4.1/5
Read dealer reviews
Penske Buick GMC of Cerritos is proud to serve the entire Los Angeles Basin! SoCal Penske is one of the premier dealer Groups in the country. With over 600 vehicles in inventory we ensure you have adequate selection to choose from. Our primary concern is the satisfaction of our customers. Browse Penske inventory for the most competitive prices.
Penske Buick GMC of Cerritos's service reps and mechanics are GMC trained and utilize the latest cutting edge technology to keep your car running smoothly.
Penske Buick GMC of Cerritos Reviews
Overall Rating
4.1/5
32 out of 40 people recommended this dealer
Overall Facilities:
4.1/5
Buyer
Reviewed by ELIZABETH GOLSON
in Garden Grove, California
December 18, 2020
The process was what I expected LONG! I had an appointment and had been pre-qualified and already pick the vehicle I wanted. It was a week night and only 2 other customers. So it should not have taken 3 1/2 hours for them to take care of business. I also had a trade and had left something of importance in the vehicle I called and left messages, sent e-mails and to this day have NEVER got an answer if when they clean out the car they retrieved my items. So I guess it what they always say once your out the door sales could care less!
Penske Cerritos - Ask for Francisco and Dusty!
Reviewed by Kim Schneider-Decker
in Corona
September 08, 2020
We all know buying a car is stressful and time consuming. I started my search well over a week ago. I was looking for an SUV and I knew I wanted an american built car again, but I was looking at ALL options. I had a pre approved loan through my credit union so I knew what I could shop with. I also had a trade that was upside down because of a VERY high interest loan. (divorce, that's a story for another time) I had found a great deal on a gently used loaner at Penske and spoke with Francisco, one of their Sales team members, on the phone. He answered all of my questions. I knew I would be in the area this weekend and he invited me to come in for a test drive. We went Friday evening, test drove the little Encore and I liked it, but didn't love it. It's really small for our lifestyle. The price was awesome and they were willing to help me work all the numbers with my trade. I spent most of the weekend looking at other larger SUV's and decided that I was just going to wait a month or so. I told Dusty, who is the Sales Manager, on Sunday that I appreciated his time to work with me, but that Encore was just to small and I would not be happy, but keep me in mind if something else comes along. Well Dusty reached on Monday am and asked me about the Envision. I loved the Envision and Enclave, but I knew price was outta my budget.
Here is what separates Penske of Cerritos from the ALL other car dealers. Dusty did not work WITH me. Dusty really went to work FOR me! He worked a deal for me, kept me with in MY budget and even got me AWESOME financing that was BETTER than my credit union. He really went above and beyond all of my expectations. I am not going to blast the numbers on here but let's just say.... IT WAS A LOT!!!! A LOT!!!! I am so grateful and appreciated all the work he did for me. Once this deal was sealed, Francisco wrapped it all up. Everyone at Penske really is great. It's not the typical car dealer, and I visited many over Labor day weekend. Most will talk in circles and don't LISTEN to what it is you want or forget what they quoted you 5 minutes ago.(look for my review on Tom Bell in Redlands - bunch of yahoos)
If you are looking for strait shooters who listen to what YOU want, go see Francisco and Dusty. You will not be disappointed. Tell them Kim with the 2020 Envision sent you.
Thank you gentlemen!!! Kd
Leased a GMC Terrain from Cerritos GMC
Reviewed by PANTEA MEGHDADI
in Mission Viejo, CA
December 07, 2018
Daniel and Robert Adams both have extraordinary customer service skills. Usually, when I lease a vehicle, it takes hours and lots of back/forth time. My experience at Cerritos GMC was smooth, easy, and honest. Robert took me for a pleasant test drive. My new GMC is very high tech and modern. Robert took the time to pair my phone to the Bluetooth system. Daniel and Robert took their time to explain everything about my new Terrain. You guys have a team that's very knowledgeable, caring and patient with their customers. They made the whole car transaction enjoyable. Thank you, Daniel and team!! Happy Holidays to you!
