Cowboy Chevrolet Buick GMC in Heber Springs including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

1819 AR-25 Bypass
Heber Springs, AR 72543

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Sales: 870-619-4690

Used Cars: 870-619-4936

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:30am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:30am – 12:00pm

Reviews of Cowboy Chevrolet Buick GMC

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

120 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Satisfied customer

Reviewed by REX LUTTRELL from Little Rock, ARApril 08, 2022

Buying a vehicle from Cowboy could not have been easier.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Becareful wtih the Finance Deptarment

Reviewed by Beau Reynolds from Little Rock, ARApril 04, 2022

We purchased a 1-year-old Yukon, certified pre-owned, in December 2019. Outside of our experience with the finance manager, we had a positive experience with the dealership. I thought the sales associates were upfront and honest. They worked with us on our trade-ins and helped manage our rambunctious toddler within the dealership. When working with Cowboy Chevrolet Buick GMC, my wife and I clearly expressed that we wanted to buy a certified pre-owned vehicle. We had purchased other manufacture's certified pre-owned vehicles in the past, along with added manufacturer's warranties, at additional costs. I feel the finance manager deceived us with the extra warranty coverage. We explicitly asked multiple times that we were purchasing a manufacturer's extended warranty, and we did not want a 3rd party extended warranty. Later we found out we paid for a $2,707 3rd party warranty not covered by GMC. So we ended up with double coverage for the first year / 15,000 miles with both our certified pre-owned extended original warranty and the extra 3rd party warranty. The 3rd party warranty did not stack on top of our current coverage like they said it would. We also have a $250 deductible for each occurrence, which we never explained. I blame ourselves for not looking at the contract closely and not asking more follow-up questions. We had been at the dealership for a few hours, and our toddler was very restless. So, we wanted to get out of there and probably signed the documents too fast without reading everything closely and challenging what we were told. I accept the responsibility for our actions but feel the dealership did not conduct business ethically. Please be careful when working with the finance side at Cowboy Chevrolet Buick GMC. Luckily, we had great credit and multiple outside financing options, so we ended up with a good loan.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi there, we regret your most recent visit with us was not up to the standards we strive for. Please contact us at (501) 691-3682 when you have an opportunity, and we will be more than happy to try and turn your experience around. We hope to hear from you soon.

Overall Facilities 4

Customer Service 4

Buying Process 3

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

They worked with me to get the best deal available and...

Reviewed by mamawoody39January 18, 2022

They worked with me to get the best deal available and listened to my wants and needs.I would highly recommend them to anyone!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Cowboy Chevrolet Buick GMC

At Cowboy Chevrolet Buick GMC our entire team works together to provide you with the ultimate shopping experience. We are here to exceed your expectations deliver the best service possible and make car shopping fun again. We are proud to serve Searcy Chevrolet Customers.

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