Crain Buick GMC in Conway including address, phone, dealer reviews, directions, a map, inventory and more

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710 S Amity Rd
Conway, AR 72032

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Sales: 501-205-4124

Used Cars: 501-205-4953

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 3:00pm

Reviews of Crain Buick GMC

Overall Rating:

3.9 (out of 5)

71% recommend this dealer

82 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Run this place is bad

Reviewed by Rodney from Romance, ArOctober 10, 2021

The service department is horrible. I would never buy a car from this place again. If you want to be charged alot of money with no repairs then go to this place. Also if you want to never get a call back then use this place. Not sure how they stay in business.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Do not go here

Reviewed by A from Conway, AROctober 03, 2021

Do not go to this dealership. The service department is shady. Absolutely awful! They will rummage through your vehicle and steal from you. Please do not go here!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.2 (out of 5)

this is not the dealership we started with when they...

Reviewed by ernestandlouiseJuly 30, 2021

this is not the dealership we started with when they first opened for business. they failed miserly on our 2 GMC trucks which we bought from them and paid cash for both. could not repair even did a bad gob on oil change. there isnt any one that seems to know what they are doing. do not listen to customer and take it on their own to do un wanted service. also failed to give a military discount. we will not use this dealer .

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Crain Buick GMC

At Crain Buick GMC our primary concern is the satisfaction of our customers.
Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Easily find incentives financing offers and discounts at the tip of your fingers.
Don't forget to check out our Specials on our New & Pre-Owned Inventory. Browse our inventory online anywhere in Conway Jacksonville Maumelle Sherwood or Greenbrier to start shopping today!
Please feel free to call us at the number listed or send us an email using the "email us" tab on the right of the screen.
We look forward to seeing you soon.

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