Chevrolet, Ford and Dodge
New Car Dealership in Arkadelphia, AR
Overall Rating
3.9/5
Read dealer reviews
With a commitment to customer service, honest deals and hometown values, Southwest Auto Collection in Arkadelphia is your premier place to buy a new or used car, truck, van or SUV. Between our three big dealerships, we sell every major American brand: Ford, Chevrolet, Dodge, Chrysler, Ram, Jeep, GMC, Buick and Lincoln. That variety gives us the selling power to make deals nobody else can match
And for service for your new Chevrolet, Ford or Dodge, Southwest Auto Collection is the place to go in Arkadelphia. Southwest Auto Collection has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Southwest Auto Collection Reviews
Overall Rating
3.9/5
13 out of 17 people recommended this dealer
Overall Facilities:
3.7/5
The O'l Bait and Switch Technique! BEWARE!!!
Reviewed by John Owens THE GM (fraudster)
in Arkadelphia, AR
January 07, 2021
This review is in regards to the slimy and scummy GM John Owens over at Southwest Auto Collection. This review will also be followed up with a report to BBB and letter to CAR. In this country it is illegal to practice bait and switch techniques which is exactly what this business is practicing.
I contacted the dealership this morning to purchase the below SUV and was initially greeted by Brian one of the salesman who seemed kind and helpful. When I told Brian to send me over the contract and wire instructions I was then messaged by the GM of the dealership John Owens. Mr. Owens told me in a short conversation that the price of the vehicle online was a "mistake". Having around 6 cars in my collection most fairly new cars I knew where this conversation was going.
This was not a mistake, it was then reported that actual price was several thousand dollars above what it was reported. Gentlemen, this listing had been active at this sale price for 19 days.
These dealership is scummy, fraudulent, and should be shut down for lying to customers in the ol' bait and switch trick. People do not take your business here. These people are not trustworthy and I would not for the life of me buy a car here. All media outlets will soon have this review shared so the world can see for themselves the fraud taking place within these doors. EMAIL ME FOR PHOTOS OF FRAUD. CAN NOT POST HERE. WILL POST ON YELP AND OTHER OUTLETS.
Horrible
Reviewed by Chris
in Arkadelphia, ar
December 07, 2020
Service after the sale is horrible. Started having front end problems. Was told the we hit something, so the warranty would not cover it. The dealership did all modifications as a package that they sell. Already had problems with the wheels that were installed. They did finally replace them, but it took a month to do so. I will never use them for any service or sale again. The service manager will not listen to the customer.
Great Dealership
Reviewed by Adrienne B.
in Texarkana, TX
October 18, 2020
You will not be disappointed. This is a great group to help you with your car buying needs. Go check them out! It's worth it!
