815 W Auto Mall Dr
Tucson, AZ 85705

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Sales: 866-748-5550

Used Cars: 888-227-6117

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:30pm
Tue 8:00am – 7:30pm
Wed 8:00am – 7:30pm
Thu 8:00am – 7:30pm
Fri 8:00am – 7:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Royal Buick GMC Cadillac

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

1928 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

It was a relaxed, no pressure sale.

Reviewed by daver2769February 07, 2026

It was a relaxed, no pressure sale. Both of the salesmen were courteous and professional. If I were to buy another automobile it would be from this dealership.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful feedback! We’re thrilled to hear that your experience at Royal Buick GMC Cadillac was relaxed and that our team provided courteous and professional service. We appreciate your trust in us and look forward to assisting you with your next automobile purchase. Please feel free to share your experience with others! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great customer service and helpful experience with the

Reviewed by georgehillman844February 06, 2026

Great customer service and helpful experience with the new 🚗 and customer service was excellent 👍 great job Nick did helping me

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you, George! We appreciate your kind words about your experience at Royal Buick GMC Cadillac. It's wonderful to hear that Nick provided you with excellent customer service and helped you with your new vehicle. We look forward to seeing you again and hope you enjoy your new ride! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We’ve bought 2 vehicles from Spencer, each sale we’ve

Reviewed by amareshJanuary 31, 2026

We’ve bought 2 vehicles from Spencer, each sale we’ve found him to be professional, personable and knowledgeable. He positions the value of dealer add ons well and explains the sales process thoroughly. We left with peace of mind having made a great purchase with no doubts. We will buy from Spencer in the future.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful review, Amaresh! We're thrilled to hear that you had such a positive experience with Spencer at Royal Buick GMC Cadillac. It's fantastic to know that his professionalism, knowledge, and thorough explanations made your vehicle purchases enjoyable and reassuring. We look forward to assisting you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Royal Buick GMC Cadillac

At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Come see us today!

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