1188 E. Camelback Rd.
Phoenix, AZ 85014

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Sales: 800-942-1189

Used Cars: 877-751-6792

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Coulter Cadillac Buick GMC

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

2294 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best Cadillac dealer in town by far.

Reviewed by Ontheflycontracting23July 04, 2025

Best Cadillac dealer in town by far. The GM Paul and his salesman Cody took great care of us when trying to switch up from a previous vehicle. Very patient, understanding, and not the typical car salesmen xx.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your business and your kind words. We appreciate you....ENJOY! Happy 4th of July. Paul Glans GM

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I purchased a Hummer from Andrew several months ago.

Reviewed by DavidJune 30, 2025

I purchased a Hummer from Andrew several months ago. I was having a couple issues with my vehicle. I was working with service, but the advisor I was working with no longer works there while we were waiting on parts for the repair. After some time went on I never heard from anyone in service so I reached out to Andrew. He immediately had both of the issues resolved within a week. I was impressed because I was waiting several months for these repairs which he got handled immediately. Andrew provided the best customer service throughout my purchase and after.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

David, Thank you for your business and this information. We appreciate you. Paul Glans GM

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Dureen Olson is hands down one of the best sales

Reviewed by alankay7June 28, 2025

Dureen Olson is hands down one of the best sales professionals I’ve ever worked with. From the moment we walked into Coulter Cadillac, she made the entire process of purchasing our new Cadillac Lyriq seamless and stress-free. Her deep knowledge of the product and remarkable attention to detail ensured we were always informed and comfortable throughout the entire process. What really impressed us was how Dureen went above and beyond to track down the exact specifications we wanted for the car. She worked tirelessly to ensure we got exactly what we were looking for, which isn’t always easy to do in today’s market. Her dedication to finding the perfect match for us was truly exceptional. While it’s common for many salespeople to cut corners or rush through the process, Dureen is definitely not one of those. She went above and beyond to make sure every aspect of the transaction was handled thoroughly and with care. Her professionalism and integrity stood out, and it was clear she genuinely wanted what was best for us, not just a sale. Dureen is not only incredibly sharp and professional but also a genuinely wonderful person to work with. She took the time to answer every question thoroughly and made sure all our needs were met with care and precision. It’s rare to find someone who blends intelligence and professionalism so effortlessly. If you’re in the market for a Cadillac, I highly recommend asking for Dureen. She’s truly exceptional.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your business and this wonderful review. Dureen is a great employee and we are fortunate to have her on our team. Enjoy your new Cadillac. Kind regards, Paul Glans

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Coulter Cadillac Buick GMC

Coulter Cadillac is the original Cadillac dealer in Arizona. Coulter is conveniently located at 12th St. and Camelback and has a great selection of Cadillac Buick and GMC Trucks. Proud winners of the DealerRater Dealer of The Year Award 2023 - Come see us!

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