2425 E Florence Blvd Suite B
Casa Grande, AZ 85194

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Sales: 855-367-4034

Used Cars: 520-350-9969

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Jones Buick GMC Casa Grande

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Took Vehicle to Jones first time for diagnosis.

Reviewed by Jason Andrews from CASA GRANDE, AZJuly 07, 2025

Took Vehicle to Jones first time for diagnosis. Waited 5 hours to be told needed to order parts. Scheduled to return 2 weeks later for repairs. On that Monday was advised would take about 5 hours to repair, told shop to keep car until Tuesday and I would pick up. Tuesday came at 3pm called Jones spoke with service agent who told me. Oh yea we could not get the part. I asked why did you not contact me to let me know since you had ordered the part 2 weeks prior. She replied this happens. I asked why did you not call me. Could not give me any sound excuse. Wednesday came about noon, received call car was finished. The lack of follow through with communication is horrible. The time it took to fix the vehicle was, since they had seen the vehicle 2 weeks prior unacceptable. Still cost over $300.00 for labor, part was about $25.00. No apology, no car wash....

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (520) 836-3100 to discuss your concerns, as your satisfaction is of utmost importance to us.

Overall Facilities N/A

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Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Outstanding service.

Reviewed by horseandmulepackerMay 06, 2025

Outstanding service. These guys have been looking after my,2016 GMC Sierra 1500 Denali well and helping me take care of it without constantly trying to sell me unnecessary services. I will continue to use them to keep my vehicle on the road.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I would recommend Jones Buick for the sales service I

Reviewed by sheri.carparelliFebruary 12, 2025

I would recommend Jones Buick for the sales service I received. I test drove my car at another dealership and then called Jones Buick. They offered the better price and delivered my car at my home. It wasn't the same model, so they switched it out the very next day. Ryan was outstanding. He gave me a lesson on the features of the car and was so professional.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jones Buick GMC Casa Grande

Buy with Confidence
Whether you're looking for a new Buick GMC or a quality Pre-Owned vehicle Jones Buick GMC Casa Grande has the right car for you. Jones Buick GMC Casa Grande has been serving the Casa Grande/Phoenix area for over 40 years and our low overhead allows us to pass additional savings on to our customers. We have a huge inventory and can get you into the perfect vehicle. Jones Buick GMC Casa Grande is committed to our customers and we are dedicated to earning your complete satisfaction. We offer honest answers and accurate price quotes. You will find more than savings at Jones Buick GMC Casa Grande.

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