Bentley Buick GMC Cadillac in Huntsville including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

2120 Drake Ave SW
Huntsville, AL 35805

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 12:00pm

Reviews of Bentley Buick GMC Cadillac

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

391 out of 398 people said they would recommend this dealer

1 (out of 5)

2021 GMC Sierra Crew cab Duramax 3.0L diesel.

Reviewed by tim in meridianvlle, Al.April 21, 2021

I've owned my 2021 GMC Sierra Crew cab. w/ Turbo Duramax 3.0L in line 6 engine. for 4 months and already problems. Last week it over heated on a trip to Tuscaloosa, Al. Air conditioner automatically turned off. Today it is cold and the heater does not work. This will be the first and last Diesel I will ever own. I do not trust it to take a long trip. The 5.3 Gas engine in my last truck went on many trips without a hitch. I do not recommend a diesel. There are other issues I have not mentioned. Like the engine continually running after the engine is turned off. It does not achieve the diesel mileage advertised either.

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Terrible customer service

Reviewed by Stinson Knott in FAYETTEVILLE, TennesseeSeptember 17, 2020

Came in to purchase a 2019 Cadillac no one was in the lobby. Finally someone walks through I spoke and said hi. She looked at me and kept walking. I walked out, took a look at the car and as I was leaving someone came outside asked if they could help me I said no I'll go somewhere else. When someone shows you who they are believe them. They showed me who they are when I walked in and spoke and the lady just looked at me and kept walking. There are to many places that sell cars to be treated like this. Spend your money where you're appreciated.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

2 (out of 5)

Bentley Service Refused to Honor Their Own Coupon

Reviewed by Crowwl in Huntsville, ALOctober 08, 2019

Went into Bentley GMC to have my oil changed today. Told my "Advisor" I wanted the $89.95 Mobile 1 Full Synthetic Oil Change with Tire Rotation Coupon Deal for 88.95, My "Advisor" said Okay it'll be about an hour. After the work was complete I was shocked to get a bill for 132.68! What! My "Advisor" stated that Mobile 1 oil was not included in the Coupon, although the web site Coupon is named the Mobil 1 Full Synthetic Coupon. What a ripoff, Bate and Switch at its finest. Not to mention from the butning oil smell coming from my truck now, they must have poured half of the oil on the engine block. Needless to say I will not be getting service from Bentley GMC in Huntlville again.

Customer Service 1

Buying Process 5

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

About Bentley Buick GMC Cadillac

Bentley Automotive has served North Alabama
since 1928, building trust with our community, one
family at a time. We want to provide you the same
level of service and respect that has been a hallmark
of the Bentley name for almost 90 years.

We offer a wide selection of new Buick, Cadillac, Chevrolet, GMC, and Hyundai vehicles along with quality pre-owned cars, trucks, and SUVs.

You are welcome at our Buick GMC Cadillac dealership at 2120 Drake Ave SW, or our Hyundai Dealership at 3805 University Drive in Huntsville Alabama. Come in and drive one home for less!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top