Serra Chevrolet in Birmingham including address, phone, dealer reviews, directions, a map, inventory and more

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1170 Center Point Pkwy
Birmingham, AL 35215

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Sales: 205-289-3034

Used Cars: 205-289-3029

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Serra Chevrolet

Overall Rating:

4 (out of 5)

76% recommend this dealer

553 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer service very attentive.

Reviewed by PookieJune 30, 2022

Great customer service very attentive. My salesperson really sold me this car. I love it and it fits my age and style. Thank you so much

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I bought a car for my son’s 16th birthday on June 10th

Reviewed by lauraemorinJune 29, 2022

I bought a car for my son’s 16th birthday on June 10th 2022; he drove it for one day and has been in the shop every since. Actually, when we drove it off Serra’s lot, it was acting up. Very disappointed in Serra and will not be back.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Laura, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

My salesman was great!

Reviewed by ShadowJune 28, 2022

My salesman was great!!! The service and events that came afterwards was terrible… Just plain offer… I purchased the truck on April 2, 2022. The engine went out in the vehicle a day later that I purchased. They tried to replace it with and older engine that has 118k on it. I purchased a truck that had 90k. No communication after that. I had to reach out to them if I wanted any updates. I finally got the truck back around June 3. A tire needed replacing on the passenger front as well. A week later, I come to realize that the lug nuts wasn’t tightened probably and the wheel was about to run off. I would recommend my sales person any day. The dealership not so much…

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Serra Chevrolet

If you are looking for a high quality vehicle purchase or service and great customer service experience; then you have come to the right place. Serra Chevy is the perfect dealership to choose your next vehicle. Our reputation for success comes from our dedication to our customers and our community. Whether you are from the Hoover Gardendale Trussville Birmingham or Bessemer areas; Serra Chevy is the place to go when you are in the market for a new or previously owned vehicle or maintenance on your current vehicle. Come let us show you how car buying and service should be.

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