P & W BMW in Pittsburgh including address, phone, dealer reviews, directions, a map, inventory and more

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4801 Baum Blvd
Pittsburgh, PA 15213

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 5:00pm
Sat Closed

Reviews of P & W BMW

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

179 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Poor Communication, Never Solved Issue

Reviewed by Chris Wagner from Pittsburgh,PASeptember 22, 2021

I purchased a 2018 M550i from P&W and have been disappointed with their service center and overall lack of communication. After having my car for only 2-3 months, the music began glitching when you played Spotify or Apple Music. It took about a month to get an appointment and they kept my car for 10 days to only call me and ask if I tried another iPhone cord. I brought in a new cord, and it still had the same issue. The service manager even tried their phone. The end solution was to move my case on to the ‘engineering department’ at corporate. It’s been over 3 months and I never received a call as promised. I called P&W 4-5 times to the point where the lady who answers the phone knows me. Every time she transfers me to Service Manager John Thompson or General Manager Mike Brown, neither answer or call back despite leaving several voicemails. I called BMW Corporate, and they too tried to reach out to the dealer and couldn’t get ahold of them. I just want to play music in my car with Spotify and it’s now to the point I can’t even get a call back. Having owned 3 other BMW’s, I wouldn’t suggest purchasing through this dealer. It’s very evident customer service isn’t their strong suit.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Buy your car here!!

Reviewed by Pilar nevarez from EL paso txJune 03, 2017

I bought my x6 here. I'm from texas and I couldn't find any better deal nationwide. Everything went great!! The x6 arrived here in 2 days to texas ..plus they gave me a really good interest rate. I loooveeee my new x6. Stephen help me in all the process and he answered all my questions.. they also got me my Texas plates!!! Work with Stephen and buy your Bmw here! You won't regret it!! :))) -pilar nevarez

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great Service

Reviewed by Alan Flummer from Pittsburgh PAMarch 28, 2017

I was buying an older used car. Stephen Patrick was excellent as was the entire team. They addressed all questions, worked out a great price, and completed paperwork in a timely and professional manner. Great experience!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About P & W BMW

Welcome to P&W BMW
P&W BMW has been serving Pittsburgh PA Washington PA Monroeville PA as well as the North and South Hills communities for over 30 years. We strive to meet and exceed our customer?s expectations when purchasing or servicing BMW vehicles. We focus on convenience customer service and a commitment to the highest level of work quality. Whether you are interested in purchasing a new 328i xDrive or scheduling a service visit for your 535xi our primary concern is your satisfaction. With an extensive list of services and amenities we aim to make your BMW purchase and ownership experience as rewarding as possible.

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