A member of the Cars.com family
A member of the Cars.com family
5712 Horatio St
Utica, NY 13502
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
Overall Rating:
4.6 (out of 5)
90% recommend this dealer
144 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
xxxxTY SERVICE!
Absolutely horrible! I gave them permission to fix a part on my car, while fixing that part they broke 2 other parts on the car. They failed to tell me the parts could break in the process. They even called me and said everything was fine with the car other than the part I gave permission to fix. After breaking they called to tell me I would have to pay for the parts they broke! One of which they failed to mention at all! I happened to notice it on the receipt when I got home. Overall I HIGHLY recommend you take your business elsewhere!
Maximum rating = 5
Bowm595
From the sales to the installation of extras for my 2021 F150 this was the best experience I could ask for. Everyone bent over backwards to make me the customer feel like family.
Maximum rating = 5
Owner
Awful service , been here seven hours . I’ll never again buy or service a vehicle here!! They can’t even give me a time it will be done.
Maximum rating = 5
"This is a family business. People associate the way we do business with our family name. I want my children to be proud and interested in the business. And I want the way we do business with our customers to be the Carbone way - honest and fair."
Joe Carbone
Founder
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