BMW of Manhattan in New York including address, phone, dealer reviews, directions, a map, inventory and more

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555 W 57th St
New York, NY 10019

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of BMW of Manhattan

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

607 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bad customer service

Reviewed by Mike nusirat from TXMarch 08, 2022

I purchased a car back in September 2021 I just got my license plate 3/8/2022 and it will expired in 11/2022 which less than 7 months I was not able to drive my car for 4 months because I don’t have a valid license plate or temporary one , mr Lucas he was the sales guy who helped me , and basically I after I got my car he stop answer phone calls or even reply back to my emails and even he answer the email will be helpless , I did request several time to speak with sales manager or general manager also the same no one will give contact info or email address, I regret that I made this deal with this dealership because definitely they are the worst , I’m blaming general manager that he didn’t check on the sales manager to make sure the keep good customer service .

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

BMW is xxxx will never ever buy another BMW

Reviewed by Hate BMW now from NjJanuary 01, 2022

Worst dealer and is owned by BMW. Stay away as long as rocker is in charge there. And BMW of Germany doesn't care about thier product or thier clients

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 3

Buying Process 5

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Zero if I can but 1 is zero rite when a business doesn't...

Reviewed by Never bmwOctober 17, 2021

Zero if I can but 1 is zero rite when a business doesn't support their own warranty then they are just ??? Fill in the blank.it just takes 1 jerk like rocker to make all look bad! I will never buy another BMW thank you team BMW manhattan.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About BMW of Manhattan

Are you looking to purchase your next BMW vehicle? At BMW of Manhattan we offer all of the services you need to start your car buying journey. From new and pre-owned vehicle sales to automotive financing Centrally located in Manhattan near Brooklynthe Bronx Queens and New Jersey.

Let our friendly and knowledgeable team of sales professionals help you get the vehicle that's right for you. Give us a call today to schedule a test drive.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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