BMW
New Car Dealership in Buffalo, NY
Overall Rating
3.3/5
Read dealer reviews
We appreciate you taking the time to visit our website! We are located in Williamsville, NY and proudly serve our neighbors in Cheektowaga, Buffalo, Lancaster, and Kenmore. Our friendly staff delivers exceptional customer service and we pride ourselves on our remarkable inventory of new and pre-owned BMW vehicles. We have no doubt that your dream vehicle is with us and ready for you to take for a spin. Stop by Towne BMW in Williamsville, NY today to explore our lot and take the opportunity to drive off with your very own BMW car!
Towne BMW also has a service department if you need ongoing support with your new BMW, Towne BMW has BMW-trained mechanics and uses the highest quality parts. If you are in Buffalo, Towne BMW should be your dealership!
Towne BMW Reviews
Overall Rating
3.3/5
2 out of 4 people recommended this dealer
Poor Service
Reviewed by DHayes
in Buffalo, NY
May 05, 2019
We purchased a 5 Series that had been a courtesy car. There was 6k miles at purchase. This was not my husband’s first BMW. He was the be the main driver.
Since my husband works from home, the car wasn’t driven as often as my Honda V6 Coupe. During the first winter the BMW car would frost up on the INSIDE windows. Since the windshield had been replaced, we were sure that it must have been a bad install and there was an air/water leak somewhere.
Long story short - Towne blamed us for the problem. They said we must not be stomping the snow off our boots. We tried repeatedly to get them to remedy the problem. We traded that 5 Series in for a new 2019 Audi Sportback and will NEVER purchase from Towne BMW again.
Our BMW salesmen was wonderful, BMW service was the worst ever.
Not Interested
Reviewed by Ranman
in Williamsville, NY
June 10, 2013
Everything happens over the Internet now days. That is why I inquired about a used vehicle the dealership had listed. It took a number of days to even respond. Would never bother again. There is somebody out there always looking for your business.
Excellent service and top notch staff!
Reviewed by Dana
in Buffalo, NY
December 20, 2012
Had my 328xi in for service just the other day and I just wanted to say that my experience could not have been any better! Special thanks to Adam O. & Tom A.- Service Manager. I will continue to keep my current and future business always with Towne!
