Towne BMW in Buffalo including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

8215 Main St
Buffalo, NY 14221

Get Directions

Sales: 888-589-6154

Used Cars: 888-591-3361

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Towne BMW

Overall Rating:

3 (out of 5)

46% recommend this dealer

22 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Ignoring the customer

Reviewed by Komstar from NYMarch 23, 2022

No call backs from anyone BMW Towne. Poor service. Installed tires on my car by mistake. But charged me full amount. I never approved the tires! And was never given th option of any tire . No response from dealer for two days

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 2

Buying Process 3

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Phenomenal service.

Reviewed by kayleenohalloranMarch 22, 2022

Phenomenal service. Fast, efficient, respectful, and go above and beyond for customer service whether it is purchasing a vehicle or service!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Love BMW vehicles but service is shady. Took my BMW took...

Reviewed by laurierose22March 06, 2021

Love BMW vehicles but service is shady. Took my BMW took in due to service engine soon light came on. Told me the motor was shot. $15,000.00 to fix or give me $2,000. for trade in. 1 year later car is still running great for a "shot" motor.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Towne BMW

We appreciate you taking the time to visit our website! We are located in Williamsville NY and proudly serve our neighbors in Cheektowaga Buffalo Lancaster and Kenmore. Our friendly staff delivers exceptional customer service and we pride ourselves on our remarkable inventory of new and pre-owned BMW vehicles. We have no doubt that your dream vehicle is with us and ready for you to take for a spin. Stop by Towne BMW in Williamsville NY today to explore our lot and take the opportunity to drive off with your very own BMW car!

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