Paul Miller BMW in Wayne including address, phone, dealer reviews, directions, a map, inventory and more

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1515 Route 23 South
Wayne, NJ 07470

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Sales: 888-247-0930

Used Cars: 888-247-1894

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Paul Miller BMW

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

692 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Unresolved issue

Reviewed by John P from Boonton, NJJune 26, 2022

Went in with an issue that appeared to a transfer case issue, left with a $1,400 bill and the same issue was left not only diagnosed but not resolved and left with a suggestion that we try a transmission shop

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

John, We want all of our guests to rely on us for solutions and support, and I'm disappointed that we were unable to assist you with your repair needs. I will look into this matter further and understand why this matter occurred. In the meantime, if there is anything I can do to help turn this around, please give me a call directly. Thank you, Fernando Cerqueira - General Manager - 973-696-6060

Overall Facilities 3

Customer Service 2

Buying Process N/A

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Best Experience Ever!

Reviewed by Patrick T. from Lake Ridge, VAJune 22, 2022

I searched the BMW website nationwide for a used cad. Paul Miller BMW had the best prices. I inquired online about a 2019 BMW 330i xDrive and made contact with Rose. She was very helping going over all the details of car. Ali was my sales advisor. He was friendly, personable, and knowledgeable. I live in Virginia (4 hours away) and couldn’t get up there until the weekend. Ali was able to work with me, hold the vehicle and coordinate my upgrades. Ali was always available and willing to answer my questions and concerns. He even assisted me when he was off (that’s dedication). I drove a rental car to NJ from VA. Ali greeted me upon my arrival and was just as awesome in person. Ali linked me up with finance manager Ray who was able to get me a great interest rate with great payments including adding a extended warranty and maintenance plan. Ray was a ray of sunshine and very good at his job. Prior to leaving they even had one of the employees drive my rental car to enterprise and drop it off for me. Everyone here is awesome and I highly recommend Paul Miller BMW.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Patrick, thank you for the phenomenal review, and congratulations on your new 2019 BMW 330i xDrive! We're so glad Rose, Ali, Ray, and the rest of the Paul Miller BMW team made it a seamless experience, and we hope the vehicle serves you for many years to come. Enjoy - and we'll be here if you need us down the road!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

BMW wayne - Ken at BMW - superior service !

Reviewed by Bert from Woodland Park, NJJune 17, 2022

Great service! Great communications. Great value on 3 series oil change . Ken is always helpful! Wayne BMW exceeds all expectations. Would recommend this dealership anytime! Purchased a few cars here and never been disappointed!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Bert, Thank you for taking the time to give us your kudos. It means a great deal that you recommend Paul Miller BMW so thank you for the fantastic review. We look forward to seeing you again next time!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Paul Miller BMW

Located in Passaic County NJ and serving nearby Morris County and Essex County New Jersey Paul Miller BMW is your source for BMW Cars and SAVs. Under the ownership of Paul Miller Auto Group LLC since 2000 Paul Miller BMW is one of the largest BMW dealerships in New Jersey as well as the nation. We also have the distinction of being the nation's only 8-time winner of the BMW Center of Excellence Award. This is a true testament to our unmatched level of customer service and satisfaction.

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