210 NJ Route 17
Rochelle Park, NJ 07662

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 8:00pm
Sat 8:00am – 4:00pm

Reviews of Park Ave BMW

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

They are the worst dealership they are not honest.

Reviewed by Shamar from Plainfield January 07, 2023

Dont buy cars from them I bought a car from Mohammed with moisturize in the back light. He said I can come back for replacement. They lied said he don’t work there anymore.No one knows what I’m talking about. Now they want me to pay 300 for a defective light. I found Mohammed number he still works ther he tells he dos not recall a bad light. They are crooks they do not do good business the females that answer phones a rude.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

A waste of time

Reviewed by Philip from new york, nyAugust 09, 2021

Do not buy a car from Brad. They took our deposit, pulled our credit, told us the car would be available in 3 weeks. When the time came, they said the car was not available - they could order a new one (wait another 4 weeks), or have one in a different color but add 50 dollars a month for the same specs. Unreliable and a waste of time.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

AVOID!!!!

Reviewed by Unhappy from Rochelle Park, NJFebruary 04, 2021

My dealer Christhian was very unresponsive and ignores emails, texts, and voicemails. We had to follow up multiple times to get an answer to one question. We didn't even push him for answers to our questions and patiently waited 2-3 days until situation forced us to keep following up with him. Just to clarify, we did email him at first but it was IMPOSSIBLE to get a reply back from him. When we expressed how difficult it was to get hold of him he told us to text him instead because he would answer back ASAP (which was not true). From this experience I would tell them to stay away at all cost and go to another dealership or at least avoid Christhian.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Unhappy customer, Can you please contact me at wayne@parkavebmw.com so I can understand further and train people better Thank you, Wayne Carenza General Manager

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Park Ave BMW

Park Ave BMW is proud to serve Northern New Jersey with quality BMW vehicles. With models like the Z4 Roadster M6 Coupe 750LI 535XI and 328I we have something for every taste and every need. Come visit us to see our vehicles and take one for a test drive.

If you're looking for Bergen County used BMW cars we can assist you there as well.

Park Ave BMW is not just a good choice as your New Jersey BMW dealership we also provide a full line of services dedicated to our New York and New Jersey customers. From auto repair performed by expert mechanics to OEM BMW auto parts to car loan assistance to auto body repair Park Ave BMW is the

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