Brian Harris BMW in Baton Rouge including address, phone, dealer reviews, directions, a map, inventory and more

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12336 Airline Hwy
Baton Rouge, LA 70817

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Brian Harris BMW

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

95 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Good dealership and helpful service advisors

Reviewed by Vijay Kotian from Gonzales, LAMay 26, 2022

Service advisors do a good job helping customers. However, the long lead times to get simple services such as oil changes are unacceptable. My service advisor, Rick Townley was very helpful to cut the red tape and get my oil change done in less than 2 weeks.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Waste of Time!!!!!

Reviewed by Shynethia Williams from Baton Rouge, La.February 23, 2022

I waited 2weeks for a service appointment. They kept my car 24 hours and never touched it. They lied about loners. Two customers were getting a loaner when I dropped my car off. I was told they did not carry loners anymore because of decrease inventory. Just pure lies. I will never bring my car back!!!!!!!!!. I was told they may have to keep it a week, but they never even put in on the machine to get it diagnosis it sat there for 1day. Why tell me to bring it in then if nobody will touch and it will just sit. This is so unfortunate. All money spends it doesn't matter the race, color, gender, or nationality of the person who's spending it. Just a disgrace.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

4.0 (out of 5)

Lt Marvin

Reviewed by Lt Marvin from Neworleans,LaDecember 20, 2021

Hey I'm new just bought a used BMW. Overall the staff is very helpful so far so good, but I was told by a independent mechanic that my spark plugs needed changeing 5 days after purchase.I called the service department and the guy told me 700 dollars to change. Noticed car burning a lot of gas after filling up I called service manager and he said car is not use to my driveing style.Im a disabled veteran and can't afford to fix those problems right away.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 4

Customer Service 4

Buying Process 4

Quality of Repair 3

Maximum rating = 5

About Brian Harris BMW

Thank you for considering Brian Harris BMW for your automotive needs. We sell the exciting new BMW models as well as a comprehensive array of used luxury cars trucks crossovers and SUVs. Our courteous experienced and professional staff is waiting to assist you.

Browse the Brian Harris BMW new and used car inventory online submit any applicable forms then come in for a test drive and talk with us about our fantastic luxury car loan and lease options. You can also request more information about any of our new or used vehicles BMW auto parts or BMW repair and service by using our contact form or by calling the number above.

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