Five star review for client advisor Calvin Conley!
Reviewed by Dani
in Des Moines, Iowa
January 11, 2021
BMW of Des Moines gets five stars from us! Our client advisor, Calvin Conley, made the buying process a very smooth process from beginning to end. He was extremely genuine, helpful, and professional – never hesitated to go the extra mile. When we walked on the lot, he gave us a warm, non-salesy welcome, and immediately made us feel at home. The more time we spent talking with him, the more we knew he was the right client advisor for us! He was more than accommodating with our search requirements (make/model/trim/etc.). He even searched online for a vehicle that fit our family’s needs.
Once the right match became available at BMW of Des Moines, he was very prompt about getting us a test drive immediately. After doing our homework and shopping around, we knew the deal we needed to make things work for our family. At no time did we have to go to the mat to get that deal – the best news, we didn’t even have to meet the sales manager (I’m sure they were very lovely of course)! Calvin did his due diligence throughout the negotiation process to help alleviate any additional headaches for us. He found a way to make the deal work in our favor and we couldn’t have asked for much more than that. Not only did we get to leave BMW of Des Moines with an incredible certified pre-owned BMW x5, but we left knowing it was a win-win for everyone.
Calvin’s relaxed, no-pressure personality made us enjoy the car buying experience. And his multiple years of knowledge and experience at BMW of Des Moines was far superior to that of the salesmen we encountered at other dealerships. Before we drove the vehicle off the lot, he walked us through the ins and outs of the new x5 from bumper to bumper, synced our phone for us, and show us how to work other important features that were new to us. He was very patient throughout the entire process – even stayed late after the dealership closed to do so!!
In addition, the finance manager, Greg Pingel, and the rest of the staff at BMW of Des Moines were so kind and welcoming. Greg was extremely helpful and accommodating through the paperwork process. And the rest of the staff went out of their way to assure us we made a great purchase, gave us the history on the vehicle (specifically how the previous owner was very exceptional about taking care of their vehicle and treated it as such!), shared with the previous owner that their car was going to a good family, and made us feel at home. Calvin has been great about making himself available for all of our after-purchase questions as well. I honestly can’t wait to take my car in for an oil change (#saidnooneever) so I can see everyone again! Thank you, Calvin and the entire staff at BMW of Des Moines!
Top Notch Saleman!!!!
Reviewed by Steven R. Smith
in Urbandale, Ia.
January 07, 2021
This is the third BMW I have purchased in the last three years. Ira treats me so well that I never even consider looking to anyone else but him to purchase. I have been in the real estate industry in the Des Moines area for the last 45 years and about 10 years ago I finally felt like I could afford to indulge my love of driving and buy a BMW,,,I have been hooked ever since and this is the 6th one I have bought. Every time I am in the dealership I try to talk Ira into coming to work for me because he is so good with people he would do tremendously well. So far I have not been able to talk him into it,,,lucky for you...he is a true gentleman and top notch in all the areas that represents your company and brand in the best possible way...sincerely Steve Smith
First time buying a new BMW
Reviewed by Proud BMW owner
in Centerville , IA
October 07, 2016
My whole experience was awesome! The staff at BMW of Des Moines are not your "typical salesmen" Tyler Vonnahme was so knowledgeable and listen to what I wanted in a car, in no time he had the perfect car for me to test drive. I love my new car and would highly recommend this dealer to everyone. I plan on doing business with Tyler for a lot of years!
BMW of Des Moines
