320 Sagamore Pkwy S.
Lafayette, IN 47905
Sales: 765-449-2800
Used Cars: 765-449-2800
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near Lafayette, IN that carry Chevrolet, BMW
Overall Rating:
4.5 (out of 5)
97% recommend this dealer
662 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
2017 Trax
DeFouw replaced the bleeder valve at no cost, since it was a recall, but did not go further to check the brake system. When I brought it back in to say it was not fixed they told me that the booster pump was bad but that it had to be ordered from Tennessee, which would take a week. This delay, which could have been fixed by ordering it the first time I came in, is now costing me an additional $600 to rent a car for our vacation, in addition to the $750 it is costing me to replace the booster pump. I am not happy that this has happened. The reason I brought it in the first time was so that it would be ready for vacation. Maybe there was no way to avoid this problem, but it sure looks like it could have been avoided.
Dealer Response
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (765) 449-2879 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!
Maximum rating = 5
Don't sell them your vehicle
I recently sold my 18 Subaru Legacy to them and they offered me $12,500 and told me that they only offer top dollar so rest assured no one will match them. Now the next day I see they listed the car for $17,500. Now I have no problem with them making a profit because that's the name of the game. But to jack the price up 5 grand while leading me to believe that their profit margins are small because they want my future business. Yeah ok not happening.
Maximum rating = 5
Tire purchase
Purchase and installation of 4 tires. Comparable pricing and installation cost, plus great service.
Dealer Response
Wilson, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Maximum rating = 5
DeFOUW Automotive - Chevrolet | BMW of Lafayette IN has a truly impressive selection of new and used vehicles for you to choose from and is ranked the #1 GM Certified Pre-Owned Dealer in the state of Indiana. Our friendly and knowledgeable staff are ready to help you find your new pre-owned or certified pre-owned vehicle. Visit us and see our entire inventory at DeFouw.com!
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