DeFOUW Automotive in Lafayette including address, phone, dealer reviews, directions, a map, inventory and more

320 Sagamore Pkwy S.
Lafayette, IN 47905

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Sales: 765-449-2800

Used Cars: 765-449-2800

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of DeFOUW Automotive

Overall Rating:

4.5 (out of 5)

97% recommend this dealer

662 total reviews

Showing the most recent reviews from and DealerRater.

4.0 (out of 5)

2017 Trax

Reviewed by Starks, Steve from Lafayette, INJune 22, 2023

DeFouw replaced the bleeder valve at no cost, since it was a recall, but did not go further to check the brake system. When I brought it back in to say it was not fixed they told me that the booster pump was bad but that it had to be ordered from Tennessee, which would take a week. This delay, which could have been fixed by ordering it the first time I came in, is now costing me an additional $600 to rent a car for our vacation, in addition to the $750 it is costing me to replace the booster pump. I am not happy that this has happened. The reason I brought it in the first time was so that it would be ready for vacation. Maybe there was no way to avoid this problem, but it sure looks like it could have been avoided.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (765) 449-2879 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Don't sell them your vehicle

Reviewed by J. Glander from Monticello In.June 01, 2023

I recently sold my 18 Subaru Legacy to them and they offered me $12,500 and told me that they only offer top dollar so rest assured no one will match them. Now the next day I see they listed the car for $17,500. Now I have no problem with them making a profit because that's the name of the game. But to jack the price up 5 grand while leading me to believe that their profit margins are small because they want my future business. Yeah ok not happening.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 4

Customer Service 2

Buying Process 4

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

Tire purchase

Reviewed by Wilson, Cathy Ann from Lafayette, IndianaMay 02, 2023

Purchase and installation of 4 tires. Comparable pricing and installation cost, plus great service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Wilson, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About DeFOUW Automotive

DeFOUW Automotive - Chevrolet | BMW of Lafayette IN has a truly impressive selection of new and used vehicles for you to choose from and is ranked the #1 GM Certified Pre-Owned Dealer in the state of Indiana. Our friendly and knowledgeable staff are ready to help you find your new pre-owned or certified pre-owned vehicle. Visit us and see our entire inventory at!

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