Fields BMW Lakeland in Lakeland including address, phone, dealer reviews, directions, a map, inventory and more

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4285 Lakeland Park Dr
Lakeland, FL 33809

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Fields BMW Lakeland

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

95 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service specialist - Albert Darby

Reviewed by Gary from Reunion, FLJanuary 08, 2022

Albert certainly understands the issues brought forward from customers. Very experienced in service issues related to BMW’s and goes out of his way to explain the service issues related to your car. I like detail. Albert recognized this and made sure I understood the repairs required for my vehicle. Albert also ensured that the repairs I requested were justifiable and that maybe I should hold off on some until the issue was truly determined. Well done Albert.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Gary, it's excellent to hear that Albert's detailed and informative care made your visit such a success. We're always determined to find the source of the issue so we can provide a lasting fix for you. Thank you for your confidence in Albert and the Fields BMW Lakeland team, and we hope you'll stop by again next time you require service!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Another fantastic BMW experience.

Reviewed by John W from Lakeland, FLJanuary 06, 2022

I have always been pleased with Fields BMW. Michael Adkins my advisor has always been extremely courteous and professional. It’s an enjoyable experience when you visit their show room and the quality of the people that they have on staff. It’s my favorite without a doubt!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

John, we are happy that our team delivered a nice experience here at Fields BMW Lakeland! Thanks for giving Michael a shoutout. We appreciate it and will see you again next time!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Fields Service Department is TopNotch!

Reviewed by Heather A. from Lakeland, FLDecember 31, 2021

Albert Darby has been my Service Advisor for over a decade now. He has always been honest and straightforward in dealing with repairs on my vehicle. He does a great job of explaining the issues, making certain I have transportation, and providing regular updates on the progress of the repairs. Additionally, Albert and the service team go above and beyond to keep my business and make the service interaction a positive one. They are always professional, clear in their communications, and do the work in the timeframe promised. Furthermore, my car is well cared for, the repair work is always of the highest quality, and they are pleasant to deal with!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for the great review, Heather! We want the most for our guests, and we are so glad to hear that you had such a successful service experience working with Albert. Drive safely, and we hope to see you back again at Fields BMW Lakeland!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Fields BMW Lakeland

As a new and used car dealer serving the greater Tampa area Fields BMW Lakeland has a friendly and helpful sales staff highly skilled auto mechanics and multiple automotive industry awards. Our mission is to make every customer a customer for life by consistently providing world class service at our BMW dealership. Visit our BMW dealership serving the greater Tampa area today and take a test drive in your dream BMW we're just a short drive from the Brandon St Petersburg Sarasota and Clearwater FL areas or give us a call at 888-768-1968.

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