Tom Bush BMW of Orange Park in Jacksonville including address, phone, dealer reviews, directions, a map, inventory and more

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6914 Blanding Blvd
Jacksonville, FL 32244

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Tom Bush BMW of Orange Park

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

59 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer service

Reviewed by James from Fleming Island, FlJuly 25, 2022

Great experience. Mr. Young was very straight forward on the availability of the car we purchased. Financial paperwork went smoothly. We were in and out. Very knowledgeable about the vehicle history and it’s details. Based off my experience, I would recommend other customers to this dealership that’s in the market for buying a car.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We are proud to have earned your recommendation, James! Thank you for trusting Tom Bush BMW Orange Park with your business and for sharing your support. Safe travels ahead!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Find somewhere else for service.

Reviewed by Robert from Jacksonville, FLJuly 17, 2022

The sales experience was perfect. But if you buy a BMW here I strongly recommend finding another place for service. I've had 2 irritating experiences lately. The first was regarding my free oil change on my 2021. It took a while to arrange an appointment, so I reset the annoying reminder. Because I reset it, I was told I had to pay for the service. $162. Ok. You got me. The next was an oil leak on my 2014. The service advisor told me the valve cover and oil pan were leaking. $8,000. He recommended I just replace the engine. $12,000. I took it to Eurospec in Jacksonville. Turns out the leak was just the turbo oil lines. I suspect the service advisors are on commission. Maybe the mechanics too.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Bob, I am very sorry to hear about your frustrating experiences. I can assure you that we only recommend services that we feel are in the best interest of our customers and their vehicles, and it is disappointing that we left the wrong impression. If there is anything we can do to clear things up or assist you from here on out, please don't hesitate to be in touch directly. Thank you. Contact: James Latham - Service Manager - (904) 562-7370

Overall Facilities 5

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Awesome Customer Service

Reviewed by Patsy Scott from Jacksonville, FLJune 20, 2022

The young man who greeted me when I drove up was very welcoming. I had a nail in my tire and didn’t have an appointment but they went to work right away to resolve the issue. Clem, my customer care representative is a gem-he’s the reason I’ll continue going to the Orange Park BMW location. These are some of the friendliest service representatives ever-they go above and beyond!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Patsy, reviews like this make our day! We're thrilled that you enjoyed working with Clem and our team here at Tom Bush BMW Orange Park. We thank you for your support and we look forward to seeing you again down the road!

Overall Facilities 3

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Tom Bush BMW of Orange Park

Here at Tom Bush BMW Orange Park everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door whether you're in the market for your next vehicle or tuning up your current one. Tom Bush BMW Orange Park is equipped to handle all of your automotive needs though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you!

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