A member of the Cars.com family
A member of the Cars.com family
6914 Blanding Blvd
Jacksonville, FL 32244
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Jacksonville, FL that carry BMW
Overall Rating:
4.8 (out of 5)
95% recommend this dealer
59 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Great customer service
Great experience. Mr. Young was very straight forward on the availability of the car we purchased. Financial paperwork went smoothly. We were in and out. Very knowledgeable about the vehicle history and it’s details. Based off my experience, I would recommend other customers to this dealership that’s in the market for buying a car.
Dealer Response
We are proud to have earned your recommendation, James! Thank you for trusting Tom Bush BMW Orange Park with your business and for sharing your support. Safe travels ahead!
Maximum rating = 5
Find somewhere else for service.
The sales experience was perfect. But if you buy a BMW here I strongly recommend finding another place for service. I've had 2 irritating experiences lately. The first was regarding my free oil change on my 2021. It took a while to arrange an appointment, so I reset the annoying reminder. Because I reset it, I was told I had to pay for the service. $162. Ok. You got me. The next was an oil leak on my 2014. The service advisor told me the valve cover and oil pan were leaking. $8,000. He recommended I just replace the engine. $12,000. I took it to Eurospec in Jacksonville. Turns out the leak was just the turbo oil lines. I suspect the service advisors are on commission. Maybe the mechanics too.
Dealer Response
Bob, I am very sorry to hear about your frustrating experiences. I can assure you that we only recommend services that we feel are in the best interest of our customers and their vehicles, and it is disappointing that we left the wrong impression. If there is anything we can do to clear things up or assist you from here on out, please don't hesitate to be in touch directly. Thank you. Contact: James Latham - Service Manager - (904) 562-7370
Maximum rating = 5
Awesome Customer Service
The young man who greeted me when I drove up was very welcoming. I had a nail in my tire and didn’t have an appointment but they went to work right away to resolve the issue. Clem, my customer care representative is a gem-he’s the reason I’ll continue going to the Orange Park BMW location. These are some of the friendliest service representatives ever-they go above and beyond!!
Dealer Response
Patsy, reviews like this make our day! We're thrilled that you enjoyed working with Clem and our team here at Tom Bush BMW Orange Park. We thank you for your support and we look forward to seeing you again down the road!
Maximum rating = 5
Here at Tom Bush BMW Orange Park everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door whether you're in the market for your next vehicle or tuning up your current one. Tom Bush BMW Orange Park is equipped to handle all of your automotive needs though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you!
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