Volkswagen and BMW
New Car Dealership in Santa Maria, CA
Overall Rating
3.3/5
Read dealer reviews
BMW of Santa Maria is your highline dealer on the Central Coast, CA serving Los Alamos, Arroyo Grande, San Luis Obispo, and beyond. We proudly provide you with the very best BMW sales and service experience.
If you're looking for service for your new Volkswagen or BMW, Santa Maria BMW Volkswagen's trained mechanics can help keep your new car running like new. So give them a call!
Santa Maria BMW Volkswagen Reviews
Overall Rating
3.3/5
13 out of 20 people recommended this dealer
Overall Facilities:
2.3/5
manager threatened to take ownership of my car
Reviewed by fz
in santa barbara
January 11, 2021
Emmanuel Ortega "service manager" threatened to take possession of my car. I left the country because of Covid, leaving my car with family members. During this period the battery of the key ran out, so they took it to the Santa Maria dealership to program a new one. As the document was not in his name, the dealership did not let my uncle take the car back home. They said I would have to pass the car over to his name and then ask for the key again. My uncle asked if they would charge for the time parked there and they ENSURED THAT NOTHING WOULD BE CHARGED. Due to the lockdown, the change of ownership of the car took 3 months. When they went to get the car, a piece of the door WAS GONE. When they asked Emmanuel what had happened to the part, he said THAT THEY ALWAYS REMOVE THIS PART TO REPROGRAM THE KEY, which would be inside the car. After 15 minutes of looking for the part and not finding it, Emmanuel said that the car had arrived without it. After stating that this had not happened, Emmanuel threatened that if we kept asking for this missing part, he would charge for the days that car was parked there and would also ask for ownership of the car. THIS IS THE TYPE OF TREATMENT THAT YOU OFFER TO YOUR CUSTOMERS ??? DISGUSTING.
No masks no thanks
Reviewed by Notafan
in California
September 10, 2020
We walked in to look at buying a new Passat and half the staff is not masked, doesn’t put them on when you walk in, give you space, or even have plexiglass. Great place to get COVID, not a great place to shop safely. We headed into LA County instead where they were much more observant of safety protocol.
Community boats wagon review
Reviewed by Gary Beck
in Loma Linda, California
February 19, 2020
Dealership was very clean and friendly. Drove over 150 miles to get the car I wanted.
Everything was set up and ready for me to pick up the 2019 beetle
