Santa Maria BMW Volkswagen in Santa Maria including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

2150 S. College
Santa Maria, CA 93455

Get Directions
Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat Closed

Reviews of Santa Maria BMW Volkswagen

Overall Rating:

3.3 (out of 5)

61% recommend this dealer

18 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

manager threatened to take ownership of my car

Reviewed by fz from santa barbaraJanuary 11, 2021

Emmanuel Ortega "service manager" threatened to take possession of my car. I left the country because of Covid, leaving my car with family members. During this period the battery of the key ran out, so they took it to the Santa Maria dealership to program a new one. As the document was not in his name, the dealership did not let my uncle take the car back home. They said I would have to pass the car over to his name and then ask for the key again. My uncle asked if they would charge for the time parked there and they ENSURED THAT NOTHING WOULD BE CHARGED. Due to the lockdown, the change of ownership of the car took 3 months. When they went to get the car, a piece of the door WAS GONE. When they asked Emmanuel what had happened to the part, he said THAT THEY ALWAYS REMOVE THIS PART TO REPROGRAM THE KEY, which would be inside the car. After 15 minutes of looking for the part and not finding it, Emmanuel said that the car had arrived without it. After stating that this had not happened, Emmanuel threatened that if we kept asking for this missing part, he would charge for the days that car was parked there and would also ask for ownership of the car. THIS IS THE TYPE OF TREATMENT THAT YOU OFFER TO YOUR CUSTOMERS ??? DISGUSTING.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

No masks no thanks

Reviewed by Notafan from CaliforniaSeptember 10, 2020

We walked in to look at buying a new Passat and half the staff is not masked, doesn’t put them on when you walk in, give you space, or even have plexiglass. Great place to get COVID, not a great place to shop safely. We headed into LA County instead where they were much more observant of safety protocol.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Community boats wagon review

Reviewed by Gary Beck from Loma Linda, CaliforniaFebruary 19, 2020

Dealership was very clean and friendly. Drove over 150 miles to get the car I wanted. Everything was set up and ready for me to pick up the 2019 beetle

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Santa Maria BMW Volkswagen

BMW of Santa Maria is your highline dealer on the Central Coast CA serving Los Alamos Arroyo Grande San Luis Obispo and beyond. We proudly provide you with the very best BMW sales and service experience.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top