BMW
New Car Dealership in Camarillo, CA
Overall Rating
4/5
Read dealer reviews
Steve Thomas BMW - New and Used BMW Dealer in Camarillo
Welcome to Steve Thomas BMW in Camarillo! We have been family owned and operated since 1991, serving not only Ventura County but also Los Angeles County and Santa Barbara County including Oxnard, Thousand Oaks, and Newbury Park. Our staff prides itself on treating our clients like family. We have achieved BMW's highest award, "Center of Excellence" nine times and we look forward to showing you why your next BMW experience should be with Steve Thomas!
Steve Thomas BMW's service reps and mechanics are BMW trained and utilize the latest cutting edge technology to keep your car running smoothly.
Steve Thomas BMW Reviews
Overall Rating
4/5
5 out of 7 people recommended this dealer
Voided warranty and made my car dangerous
Reviewed by Ivy Rygel
in Huntington Beach, Ca
January 08, 2021
Due to their unethical business practices it will cost me over $2000 to get my car back to being safe and covered under warranty again.
I had a great experience at this dealership 10 years ago and thought getting a car at a dealer that's further from home would be worth the service provided. I couldn't have been more wrong. They now live up to every negative stereotype about car salesmen.
I purchased a certified vehicle with a few issues that the sales team agreed to fix. I scheduled the repair with the service department and brought my car in for the repairs.
A week later I picked the car up and to my surprise they replaced the BMW windshield with an aftermarket one thus voiding my warranty on that portion of the car. They did not ask if I was comfortable with aftermarket parts. They just went ahead with an installation of a less safe aftermarket part without advisement or consent.
I spoke with the sales team who sold me the car, Kwinn and Andrew who said the glass is of equal quality.
The friendly service department at their dealership and at other dealerships do not agree that aftermarket is the same quality as OEM.
I have been advised that I have to pay out of pocket if I want the correct safety glass and warranty coverage back on my vehicle.
Chiropractor
Reviewed by JW
in San Clemente
August 02, 2018
Professional and friendly atmosphere. My salesperson, Jimmie Miller was top shelf, extremely accommodating and knowledgeable. Made the buying experience pleasurable. I would definitely recommend Steve Thomas BMW.
Steve Thomas BMW is as good as it gets.
Reviewed by Chris - silver 2011 135i vert
in SF, CA
October 12, 2012
Steve Thomas BMW is as good as it gets for buying a vehicle. I recently purchased a 2011 BMW 135i convertible from them and have no regrets. I live in San Francisco so the negotiation process was done from hundreds of miles away. I got more than a fair price. I flew down, they picked me up at the airport, processed all the paperwork, and I was driving my beast up the coast in no time. I have been buying vehicles for 25 years and this is by far the best buying experience I have ever had. I think they are a family owned business and it definitely shows in the culture of the dealership. Everybody seemed to take pride in whatever job they had and treated you like a person and not just a potential sale - if you know what I mean. I dealt with an internet sales manager named Kwinn and his associate, Francesca. They were both courteous, professional, very knowledgeable about their product, hassle free and on top of their game. I'd buy my next car from them for sure. Chris
