BMW of Birmingham

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Overview
Dealer Reviews

BMW New Car Dealership in Birmingham, AL

Overall Rating

4.6/5

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BMW of Birmingham in Irondale, Alabama treats the needs of each individual customer with paramount concern. At BMW of Birmingham, we provide everything automotive, with great prices and customer service. With a new or used BMW from Irondale's BMW of Birmingham, you will get a reliable and stylish new car at a price you can afford. Call us at (800) 550-3865, or make the drive from Birmingham, Mountain Brook, Trussville, or Alabaster stop by and see us in person.

If you're looking for service for your new BMW, BMW of Birmingham's trained mechanics can help keep your new car running like new. So give them a call!

BMW of Birmingham Reviews

Overall Rating

4.6/5

287 out of 317 people recommended this dealer

Customer Service:

3.4/5

Buying Process:

3.1/5

Quality of Repair:

3.9/5

Overall Facilities:

4/5

Untrustworthy!

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

1/5

Overall Facilities:

1/5

Reviewed by Valencia Avery
in Birmingham, Alabama
July 30, 2020

They are not to be trusted. They will tell you anything to get the sale. They told Me the car had 2 keys then handed me to key fobs. One with a key inside the other empty. Called them back the same day. They said they would order another key. Their voicemails are full when you call..... they will tell you anything to get you to sign the dotted line. Once you do, your screwed. Worst customer service I have ever experienced. Only dealership I have ever experienced that didn’t call to make sure their salesperson did a good job. But that just tells me even management already knows how the customer was treated. They trained their salesman!

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Emergency Repair Service

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

N/A

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Cecilia Shea
in Dalton, Massachusetts
July 24, 2020

Thank you so much for taking me in as an emergency service when I was traveling from Texas to Massachusetts. My air conditioning froze and without it working correctly, I’m not sure I would have made it. Your service department got me back on the road in 90 minutes on a Friday afternoon. Y’all are the best!

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Purchased a vehicle

Overall Rating:

5/5

Customer Service:

N/A

Buying Process:

4/5

Quality of Repair:

N/A

Overall Facilities:

4/5

Reviewed by Wesley Meadows
in Birmingham , Alabama
January 01, 2018

Got off to a slow start . But turned out to be a good experience.

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Picture of BMW of Birmingham in Birmingham

Dealership Contact Information

BMW of Birmingham 1000 Tom Williams Way
Birmingham, AL 35210

Sales: 888-540-0171
Used Cars: 866-981-6621

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	Closed	7:30pm	7:30pm	7:30pm	7:30pm	7:30pm	6:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	8:00am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	4:00pm

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New Car Locator New Car Inventory for BMW of Birmingham in Birmingham, AL, 35210 by make:
1 2021 BMW 330 Vehicles
2 2021 BMW 530 Vehicles