Volkswagen and Audi
New Car Dealership in Clearfield, UT
Overall Rating
4.1/5
Read dealer reviews
Cutrubus Volkswagen of Layton has served Layton and nearby Ogden, UT for the past 40 years with a complete inventory of new and used Volkswagen vehicles. Our reputation for quality includes our customer service and models, like the new Volkswagen Jetta, Beetle, Passat, Routan and GTI.
If you are in need of a new and used Ogden Volkswagen dealer, our location in Layton, UT should provide for your automotive needs. Our state-of-the-art VW store also specializes in both auto parts and service. Feel free to visit one of the largest dealerships in Northern Utah!
And for service for your new Volkswagen or Audi, Cutrubus Audi Volkswagen of Layton is the place to go in Clearfield. Cutrubus Audi Volkswagen of Layton has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Cutrubus Audi Volkswagen of Layton Reviews
Overall Rating
4.1/5
25 out of 32 people recommended this dealer
Overall Facilities:
4.5/5
Absolute waste of time!
Reviewed by Tyler
in Roy, UT
August 27, 2020
This last visit will be my very last visit to Cutrubus Audi and other Cutrubus establishments.
My last visit was for a turbo boost sensor code that first popped up in 2017, which a tech repaired some wiring. Three years later the sensor is throwing codes again and Audi says, "replace the sensor". Well I got a second opinion and it turns out the wiring repair was done improperly. Wired correctly for $50 and NOT replacing the sensor the vehicle runs like a dream again. Not only that, but they wanted over $300 to replace the sensor that is $30 and is probably the easiest sensor to access in any vehicle (10 minute fix, including driving the car in and out of the shop).
This visit was also mainly for an oil change and checking the coolant because the coolant level sensor was beeping. After inspection they said that the wiring to the sensor needed to be replaced and it would fix the problem. Low and behold after getting my car back there was NO COOLANT in the expansion tank. NONE! Who gives a car back to an owner with NO COOLANT!?!? The tank had a stained line in it so it appeared full, but it simply wasn't. Basically they didn't do their job.
How do I know I even got an oil change at this point?
My other problem here is the service representative Troy. Troy has no issue be extremely rude and honestly seems to have a very limited knowledge of car mechanics. He is arrogant and always short with customers. I am honestly surprised Audi has let him maintain employment, and as long as he is there I will never return.
Complete disappointment in an establishment that should be taking pride in being a preferred location to actually fix your car. These techs seem to only know what the computer tells them, which is "recommend to replace everything".
VW JETTA
Reviewed by Harley Carlisle
in Preston ID
April 18, 2019
I loved my experience buying my car from Cutrubus! The customer service was awesome, and they where so kind! It made my experience great and I love me new car!!
Kenneth Robert and Kelly
Reviewed by Janice
in Ogden, Utah
June 24, 2017
I was dead set against using Cutrubus to get my new vehicle. I have had bad experiences with the service department. Kelly and Kenneth totally changed my mind about Cutrubus. The Finance manager was great as well! I had an excellent experience there and I love my new convertible bug! Thanks for everything you guys!!
