Audi Reading & Volkswagen Reading in Leesport including address, phone, dealer reviews, directions, a map, inventory and more

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2746 Bernville Rd
Leesport, PA 19533

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Reviews of Audi Reading & Volkswagen Reading

Overall Rating:

3.7 (out of 5)

65% recommend this dealer

31 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great deal, very helpful people

Reviewed by Lana from Oley PAJanuary 15, 2021

I traded in my older convertible for a much more practical Jetta premium. Joe, the used car manager was great and gave me a higher dollar amount on my trade than any other place we looked. My saleman Ben was very helpful and went above and beyond to get me the car we wanted, and at the best price we found. The finance manager Nick was also very helpful and accommodated our schedule on short notice. We're very happy with the new Jetta and the entire process from start to finish. Highly recommended! A

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Rip off service

Reviewed by Ron from Fleetwood, paSeptember 17, 2020

I called to inquire about getting a tow hitch put on my 2014 Tiguan. They told me it would cost over $300 not wired. Over $850 if I wanted it wired. Plus they'd only put on a 1 1/4 inch, not a 2. I bought a really nice 2 inch hitch on Amazon for $70. The Tiguan HAS PREDRILLED HOLES! It took me 5 minutes to put it on, 4 bolts. I called a local body shop who said they'd wire it for $150. Everything done for $220. I know dealers are usually excessively priced on everything, but this was ridiculous.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.3 (out of 5)

Worst sales experience

Reviewed by VW Owner from Topton, PADecember 29, 2019

No effort or attempt to build a customer relationship. No respect for customers time. Archaic business practices and a complete unwillingness to show any flexibility. Rude sales staff that lacks even basic knowledge of their product.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi VW Owner, we're happy to address your issue, but there is nothing here that tells us who you are. And, nothing about your review sounds familiar. We're incredibly sorry to hear this and we will review this again internally. All the best to you.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 2

Maximum rating = 5

About Audi Reading & Volkswagen Reading

Our promise and our passion is quite simple: to match you with the car of your dreams. It's why we work with you on your terms and at your pace. We make sure you have all the information you need to make the decision that's right for you. It's why we keep things open and straightforward.

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