A member of the Cars.com family
A member of the Cars.com family
123 Route 4 West
Paramus, NJ 07652
Sales: 888-885-8171
Used Cars: 888-435-8657
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 4:00pm |
See all dealerships near Paramus, NJ that carry Audi
Overall Rating:
4.8 (out of 5)
96% recommend this dealer
1157 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Just purchased a 2023 E Tron S Sportback, and my
Just purchased a 2023 E Tron S Sportback, and my experience could not have been better. Honest communication, dedicated time, fair pricing made this experience far different than other car buying times. In today's economic climate, it was a pleasure. I world recommend them to anyone and everyone!
Maximum rating = 5
Ready to pick up new car and …
Spent a week finalizing a deal. Ready to pick it up and dealer calls me to inform me that car was just sol. Car being sold away is normal but dealer not caring to inform me is shows little care about his customers. Don’t waste your time with them.
Maximum rating = 5
Ready to pick up the car and dealer informs that the car
Ready to pick up the car and dealer informs that the car was sold couple of days before. The minimum is to inform the client especially when you have spent a full week working on the details, they didn’t even care to call prior to the delivery day. Very unprofessional don’t waste your time with them.
Dealer Response
Marco Vieira, we are so sorry about your experience. We strive to achieve excellence but we have failed at doing so here. As much as we understand and appreciate you taking the time to post this, we have to be fair in pointing out that our salesman pushed since Tuesday for a deposit to mark this car sold. You were not ready and even at one point said if this doesn't work it is no problem and was not meant to be. Throughout the week, you were holding off waiting on tires from another dealer for your trade in. During this time our salesman asked you every single day if you wanted to move forward in which you were not ready to move forward with a deposit. Finally late yesterday with our programs/deals expiring you said you were good to go. You finally sent the deposit and paperwork back at 7pm AFTER WE CLOSED for the day and unfortunately the car had just sold to a lady who walked into the showroom for that specific S5 Cabriolet just a couple hours prior. Our team should have absolutely called you as soon as this happened and we sincerely apologize we didn't do that until the following morning. But please keep in mind we gave warning this can happen as we could not mark the car sold without a deposit and we pushed you to finalize this deal everyday for almost a week for this exact reason. Once again we are sorry and we hope when you (or the internet) look back at the events here, you can see we did our best to prevent this exact situation.
Maximum rating = 5
***We are looking to purchase good clean pre-owned vehicles. Call us today for an appraisal; we want to buy your car!
Jack Daniels Audi of Paramus is proud to offer a wide selection of high quality competitively priced New Certified Pre-Owned and Pre-Owned vehicles. Our inventory is updated daily and we welcome all inquiries.
Let us know how we can best serve you. Our qualified staff is ready to help.
Conveniently Located in Paramus on Route 4 West Right (after) the Garden State Parkway South entrance . If you're traveling on
Route 4 East take the Ikea Drive turn around. Both directions stay in the right lane.
Find out what your used car is worth with our appraisal tool.