DCH Millburn Audi in Maplewood including address, phone, dealer reviews, directions, a map, inventory and more

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2211 Millburn Ave
Maplewood, NJ 07040

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Sales: 888-997-8004

Used Cars: 855-999-5631

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:30pm
Tue 9:00am – 8:30pm
Wed 9:00am – 8:30pm
Thu 9:00am – 8:30pm
Fri 9:00am – 7:30pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of DCH Millburn Audi

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

1023 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don't buy a car here

Reviewed by william Hait from Livingston, NJJuly 07, 2022

I waited 2 weeks for a service appointment with a loaner car. 3 days before,I realized I could not keep the appointment. When I called the service department no-one picked up or returned my call (I left a message and a phone #). Finally on the 4th try someone picked up. At that point I was informed I didn't have an appointment!!! I was informed that the first appointment with a loaner available was in 6 weeks! of course no manager was available.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello William, First, please allow me to apologize for the frustration you were caused by not being able to reach our team initially. This is not the level of care we want clients to enjoy, and your feedback will be addressed with our team. Currently our services are in high demand, and loaner vehicle availability is regrettably limited due to outside factors during these unprecedented times. Your unhappiness is understandable, but please know we are doing everything we can to accommodate our guests. At your convenience, please reach out to me at 973-821-2002 and we can discuss these matters personally. Thank you, Dawn McAdam Customer Service Representative

Overall Facilities 5

Customer Service 1

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Awesome dealership & rep

Reviewed by Elizabeth from Mahwah, NJApril 06, 2022

This dealership was Professional, thorough, fair and honest. Michael Condosta was fantastic and had everything ready for us when we came to pick up the car. It was in great shape.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We're thrilled to hear Michael delivered you such a fantastic experience at DCH Millburn Audi, Elizabeth! Thank you so much for choosing to work with our team and taking the time to leave the kind review. It was our pleasure to provide professional, thorough, honest and fair assistance, and we wish you safe travels ahead. Please let us know whenever we can be of assistance with anything in the future!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Alan Palmer and Dawn I appreciate you guys for making...

Reviewed by brownaa1109January 13, 2022

Alan Palmer and Dawn I appreciate you guys for making things right for me, You Guys went above and beyond to handle my situation and for that I’m very appreciative of your Service. A lot of times things are said out of anger and I was upset. But Thank you

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, Thank you for allowing us the opportunity to resolve your concerns, and for updating your review as well. We value your time and business and are happy to have helped. Please let us know whenever we can be of assistance again in the future at DCH Millburn Audi.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About DCH Millburn Audi

DCH Millburn Audi an award winning Audi dealer in New Jersey is conveniently located in Maplewood just minutes from the Garden State Parkway and Interstates 78 280 and 287. Our thinking here at this Audi NJ dealership is quite simple: First as a new or returning customer you deserve nothing less than a superior car buying experience and luxury service in a luxury facility. Second selling a product like new Audi cars and used Audi cars practically makes the traditional sales process a moot point. There is no need for a ?hard sell? because Audi cars truly do sell themselves by virtue of their uncompromising quality and reliability.

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