Audi of Nashua

Had car towed to Audi of Nashua back at the beginning of November because the engine was shaking violently and the check engine light came on. Car sat in the shop for 3 weeks before they were correctly able to diag the issue. I was told I would need a new cylinder head assembly. Major engine issues when the car only had about 63k miles on it. Pretty sad Audi cannot make engines that last over 65k miles before major issues start to happen. Audi did not offer any financial assistance, citing lack of extended warranty (which is always useless because dealerships just weasel out of them) and lack of service records (which I have, just not from this dealership). We had bought the Audi from Audi of Nashua with 42k miles on it back in 2020 and had only put on 20k miles. Finally got the car back this past weekend. I will never deal with this dealership again. Audi does not stand behind their product and the car I bought from THEM was pretty much a lemon. Stay away from this place..

I was interested in a vehicle with at this dealership and put a deposit down to hold it. I ultimately chose not to proceed with the purchase due to other financial obligations and was told my deposit would be returned within 10 days. That never happened and now several weeks later, I get no response from the salesperson I was working with and when calling the dealership get horrible customer service. I am a lifelong Audi driver. I am still in the market to buy but simply put this on hold due to other circumstances. After this experience I WILL NOT even consider this Audi dealership as there are plenty of other in the area with the same great products and with significantly better customer service.

Got lied to about how much an Audi cost. Also, she lied to me about talking to her manager for approval for the price. I will never buy a car there. I cancelled my other car cuz she said I could buy the car at a certain price. So now I have no car