Audi
New Car Dealership in Nashua, NH
Overall Rating
4.5/5
Read dealer reviews
At Audi Nashua, we take pride in providing New Hampshire drivers with the very best in Audi sales, service and financing. Our beautiful new state-of-the-art facility lets us cater to our customers' needs like never before. And as a proud member of the Lyon-Waugh Auto Group and an 8-time Audi Magna Society award-winner, Audi Nashua brings years of experience and a trustworthy reputation to the table every time we interact with a customer
And for service for your new Audi, Audi of Nashua is the place to go in Nashua. Audi of Nashua has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Audi of Nashua Reviews
Overall Rating
4.5/5
33 out of 38 people recommended this dealer
Horrible people!
Reviewed by Ken
in New Hampshire
July 13, 2019
These were quite simply the worst people I have ever tried to do business with in my life! At almost 40 years old I've had quite a few cars... This dealership was the worst!
3 Times to get it right
Reviewed by MICHELLE SMITH
in NEWTON
March 06, 2019
I usually don't write reviews but for this dealership I will make an exception. I live in Massachusetts, the only reason my car was at this dealership is because it stopped working near Nashua. I had to bring my vehicle back three times because they couldn't figure out the problem. The third time my engine light came on I reach out to the service advisor Trent and did not receive a call back. So, I reached out to the service manager Danielle who contacted me back to inform me that there are hundreds of reasons why my engine light could be coming on and then proceeded to lie to tell me her service advisor returned my call. I checked my call log and my voicemail, he did not call me back. A few days later after they claim the issue was resolved, I received a call from the service manager Danielle which started off with her saying "Are you going to come get your car" in a very rude tone. I had informed her service advisor Trent a few days prior to this call, that I am in graduate school, work full time at a private school, and work in consulting four days a week. I would come and get the vehicle as soon as possible, especially since it was my third time driving it back to New Hampshire. I thought the service manager Danielle, attitude was very aggressive and rude. I would have preferred not to converse with her throughout this whole situation because she actually frustrated me more than working with Trent.
Two other issues:
1. The service department does not clean out the loaners before they give them to the next person. There was sticky residue on the controls in the car and the steering wheel had dry sticky residue. Another person shirt was in the back seat.
2. They have you sign paperwork stating when you return a loaner the gas tank must be on the same level as when it was given to you. Each time they gave me a loaner I brought the gas tank back on full. They gave my vehicle back on empty, my gas light was blinking.
100% Positive Experience
Reviewed by Jake
in Nashua, NH
March 25, 2018
This was the first time I was not only buying a vehicle on my own, but for a business that I just started. Kyle helped me through the whole process and was nothing but genuine, respectful and clearly cares about the customer. The deal took a few days but Kyle was extremely communicative from start to finish. Totally positive experience and an investment well made.
