Mattie Imports Audi Volkswagen in Fall River including address, phone, dealer reviews, directions, a map, inventory and more

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80 WILLIAM S CANNING BLVD
Fall River, MA 02721

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Sales: 888-707-5985

Used Cars: 888-464-8614

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 1:00pm

Reviews of Mattie Imports Audi Volkswagen

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

2144 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

All issues seem to blamed on computers and they can’t fix

Reviewed by PLANGFIELDMay 20, 2022

All issues seem to blamed on computers and they can’t fix computers. I have had multiple issues with window one touch not functioning, rear hatch not closing, key fob not unlocking doors. When unlock on the fob is pressed and held, the windows don’t always open. The issues are only temporarily fixed. Maybe the car just has bad electronics.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Good Morning Paul Ray from Mattie Imports Service Dept. First i like to Thank You for take time out of your day to fill out Vw/Audi survey as your feed back is important to us. Vw/Audi seeing scores that are less than "5" or a "NO" is a issue and want us to resolve any issue that you may have with the dealerships as quickly as possible. I understand that there are multiple computer systems in the vehicle and slight glitches in there systems and some tiem when come in the shop issue may not be present if there are still electrical issue going on with the Audi A4 we would like to address it for you Sorry that we didnt meet your expectations if there is any other issue that may come up please feel free to contact me phone call 508.638.5555 or email ray.massey@mattieimports.com Thank You for you time Ray

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The motor work was ok but after they washed my car it had

Reviewed by MARTINLROUSELLMay 20, 2022

The motor work was ok but after they washed my car it had swirls in the clear coat that didn't come out with washing from a buffer. Would never go back.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Good Morning Ray from Mattie Imports Service Dept. First i like to Thank You for take time out of your day to fill out Vw/Audi survey as your feed back is important to us. Vw/Audi seeing scores that are less than "5" or a "NO" is a issue and want us to resolve any issue that you may have with the dealerships as quickly as possible. We do Hand wash all vehicle and a quick vacuum, i like to look at the vehicle and see if there is something we can do to correct Sorry that we didnt meet your expectations if there is any other issue that may come up please feel free to contact me phone call 508.638.5555 or email ray.massey@mattieimports.com Thank You for you time Ray

Overall Experience 1

Customer Service 3

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Aiden Rezendes was my Salesperson and was extremely

Reviewed by JOHN.SINNOTTMay 19, 2022

Aiden Rezendes was my Salesperson and was extremely honest and helpful during the whole buying process.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Mattie Imports Audi Volkswagen

Mattie Imports has been a family owned dealership since 1981. During that time we have been assisting clients needs not only for new VW or Audi's but we also sell a great selection of pre-owned vehicles. Our General Manager personally hand selects each vehicle and is always actively looking to find the lowest mileage highest quality vehicle available. Mattie VW finished #1 out of over 600 VW Dealers in the United States in Sales Customer Satisfaction in 2013. Remember not only do you deserve the best you should expect the best so come on in to experience the best at Mattie Imports of Fall River Ma.

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